Project Manager, Retail Operations (18-month Fixed Term-Contract)

Location: London, England, United Kingdom; hybrid work environment. Candidates for roles in the United Kingdom need the right to work in the UK.

Base salary: £54,100–£72,000 per year for new hires; full range £54,100–£97,500 per year.

Company

hirify.global manages the hirify.global property outside Asia, including brand management, licensing, marketing, the Trading Card Game, animated television, home entertainment, and the official website.

What you will do

• Lead the operational mobilisation plan for a new hirify.global Store in London, translating requirements into workstreams, milestones, and delivery schedules.
• Deliver projects on time, within scope and budget, while controlling timelines, dependencies, risks, issues, and change control.
• Procure, contract, onboard, and manage external suppliers, including EPOS, facilities management, and security providers.
• Establish governance routines such as RAID logs, weekly reporting, stakeholder updates, and action tracking.
• Coordinate operational design, people and training, IT systems, reporting and data, policies and procedures, and logistics workstreams.
• Lead the transition from project delivery into business-as-usual operations and build relationships with stakeholders across international offices.

Requirements

• Five to seven years of relevant professional experience or demonstrated equivalent expertise.
• Bachelor’s degree in a related field or demonstrated equivalent applicable experience.
• Experience leading complex operational initiatives, business readiness activities, programme delivery, or project management.
• Strong supplier management experience, including RFPs, contracting coordination, and supplier mobilisation.
• Strong communication and stakeholder management skills, with the ability to influence and drive progress across functions and geographies.
• Experience supporting the operational setup of a new physical site, customer environment, or large-scale launch.
• Experience with operational readiness planning, launch preparation, and transition into business-as-usual operations.
• Exposure to facilities or service-provider mobilisation; ability to prioritise multiple tasks and competing deadlines.
• Ability to work collaboratively and adaptively in fast-paced, ambiguous, and evolving environments with an outcomes-focused mindset.

Nice to have

• Experience within a retail environment, particularly retail operations.
• Familiarity with project management tools and structured delivery methodologies.
• Experience with Monday.com.

Culture & Benefits

• Culture focused on impact, curiosity, creativity, integrity, respect, quality, collaboration, and customer experience.
• Company events and an innovative work environment.
• 100% employer-paid healthcare premiums, paid family leave, life insurance, and long- and short-term income protection insurance.
• UK/IRE/MX employees receive employer pension contributions; additional benefits include fitness reimbursement and commuter support.
• LinkedIn Learning and a hybrid work environment.