Lead UI & UX Designer (AI)

Location: Lowell, Massachusetts, United States

Salary: $133,900–$190,750 base pay, plus potential performance-based bonus and restricted stock unit awards.

Company

hirify.global provides a workforce operating platform covering HR, payroll, workforce management, culture technology, and people-first AI.

What you will do

• Lead end-to-end design from discovery, journey mapping, workflow definition, prototyping, validation, and execution through launch and iteration.
• Design a multi-sided Frontline Worker Network for frontline, deskless, hourly, and mobile-first workers, employers, and service partners.
• Make financial wellness, health, and everyday essentials clear, accessible, and trustworthy.
• Partner with Product, Engineering, Data, UX Research, and service teams to define opportunities, requirements, trade-offs, and priorities.
• Use research and product analytics to validate concepts and shipped experiences and improve usability, adoption, engagement, and retention.
• Establish scalable interaction patterns and design foundations, design AI-supported experiences with transparency and user control, and raise interaction quality through critique, reviews, shared patterns, and mentorship.

Requirements

• 8+ years of experience in user experience, product design, or interaction design, including work on complex enterprise products and/or mobile applications.
• Track record of delivering end-to-end design solutions and shaping direction for workflow-heavy or customer-facing experiences.
• Strong product judgment and systems thinking, balancing customer needs, business goals, and technical constraints.
• Experience using research and product data to guide design decisions and validate outcomes.
• Understanding of accessibility and inclusive product design.
• Experience contributing to shared patterns, reusable frameworks, or design systems.
• Experience designing AI-enabled, adaptive, or other experiences requiring trust, transparency, feedback, and user control, plus demonstrated use of AI for exploration, synthesis, prototyping, or execution.
• Strong proficiency with design and prototyping tools and the ability to adopt new tools and techniques.
• Excellent storytelling, presentation, and facilitation skills, including communicating complex ideas and building alignment across disciplines and levels.
• Portfolio demonstrating product thinking, design craft, and influence on outcomes.
• Bachelor’s or master’s degree in HCI, design, computer science, or a related field, or equivalent practical experience.

Nice to have

• Experience designing mobile-first products for deskless, hourly, or frontline worker populations.
• Experience designing for multiple audiences or stakeholder groups, including workers, employers, and service partners.
• Experience bringing products, services, or major capabilities from early concepts toward launch, particularly in a 0-to-1 initiative.
• Experience with marketplace, e-commerce, or service-based products connecting users with third-party offerings.
• Experience in financial wellness, fintech, health, workforce management, HR, payroll, or related service areas.
• Familiarity with frontline work environments, schedules, and levels of digital access.
• Portfolio featuring mobile experiences, multi-sided products, or work shaped by evolving user and partner needs.

Culture & Benefits

• Performance-based bonus plan may be available.
• Restricted stock unit awards may be available as part of total compensation.
• Benefits and rewards are available through hirify.global’s employee benefits program.
• hirify.global emphasizes continuous learning, flexibility, collaboration, and inclusive employment practices.