Vice President, Global Professional Services & Customer Onboarding (AECO SaaS)

Location: In-office in Atlanta, GA or Westminster, CO, United States; 30% domestic and international travel with a valid passport required.

Company

hirify.global is an industrial technology company delivering connected solutions for construction, geospatial, government, transportation, and other industries to improve productivity, quality, safety, and sustainability.

What you will do

• Own global professional services P&L, including revenue, COGS, gross margin, project margins, capacity forecasting, and resource utilization.
• Build and govern a scalable partner implementation ecosystem with certification standards, capacity plans, and joint delivery practices.
• Define customer onboarding, enablement, and standardized service delivery methodologies to accelerate time-to-value, adoption, and repeatable project outcomes.
• Design, price, and package consulting, solution architecture, migration, and other professional services offerings.
• Recruit, develop, and scale a global organization of implementation consultants, solution architects, project managers, and trainers.
• Partner with C-level clients, sales, Customer Success, Product, and Engineering on escalations, statements of work, handoffs, onboarding automation, and product quality.

Requirements

• 10+ years of progressive leadership experience in professional services, management consulting, or enterprise implementation within technology or B2B SaaS, including 7+ years in an executive global leadership role managing a large-scale delivery P&L.
• Experience leading global professional services in enterprise-scale environments, with financial expertise across ARR/MRR dynamics, budgeting, and margin optimization.
• Extensive experience designing, building, and governing a global partner ecosystem for external implementation and service delivery.
• Deep understanding of SaaS architecture, professional services automation tools, and structured delivery methodologies such as Agile, PMP, or ITIL.
• Bachelor's degree in business, technology, engineering, or a related field.
• Executive-level communication and stakeholder engagement skills.

Nice to have

• Master of Business Administration or an equivalent advanced business degree.
• Domain expertise or leadership experience in architecture, engineering, construction, and operations (AECO) or industrial software.

Culture & Benefits

• Purpose-driven work focused on safer, more sustainable, and more productive real-world operations.
• Collaborative and supportive culture centered on belonging, innovation, growth, ownership, and entrepreneurial initiative.
• Medical, dental, vision, life, disability, time-off, and retirement plans.
• Depending on the business, tax savings plans, paid parental leave, and an employee stock purchase plan.
• Equal opportunity workplace with reasonable accommodation support.