Inside Sales Account Representative

Location: High Wycombe, Buckinghamshire, United Kingdom

Company

hirify.global is a global manufacturer of mechanical testing systems and equipment used to evaluate the strength, durability, and physical properties of materials, components, and finished products.

What you will do

• Sell accessories, software, retrofits, service solutions, aftermarket products, and smaller testing systems across the selling region.
• Handle inbound enquiries, generate and qualify leads, develop existing accounts, and identify new business opportunities.
• Prepare, negotiate, and follow up on quotations to secure orders and achieve sales targets.
• Understand customer testing requirements and recommend suitable products, applications, and services.
• Build customer relationships through phone, email, and video interactions while supporting tenders with Field Sales Engineers.
• Maintain CRM opportunity data and coordinate with sales administration, service, operations, commercial, and order-processing teams through delivery and follow-up.

Requirements

• Degree or equivalent qualification in a technical or business-related field.
• Experience in inside sales, technical sales, or sales support involving direct customer contact, lead generation, and closing sales; customer service experience is relevant when it includes active sales.
• Good technical aptitude and a practical understanding of mechanical or engineering principles, with an interest in learning about hirify.global products and applications.
• Excellent written and spoken English, with the ability to explain technical information clearly and build customer relationships.
• Ability to manage multiple enquiries and quotations, maintain accurate records, meet deadlines, investigate requirements, and identify suitable solutions with technical colleagues.
• Experience using Microsoft Office and CRM systems.
• Ability to work independently while keeping colleagues informed and collaborating to resolve customer requirements.

Nice to have

• Experience with engineering products, industrial equipment, scientific instruments, or other technical products.

Culture & Benefits

• Full training is provided on hirify.global's equipment, products, and applications.
• The role combines technical customer support and selling while working closely with Field Sales Engineers and cross-functional teams.