IT Communications and Vendor Specialist

Location: Fully remote opportunity; primary location Palo Alto, with other listed U.S. locations including Salt Lake City, San Francisco, San Diego, New York, Century City, Los Angeles, Boulder, Seattle, Delaware, Boston, and Austin.

Salary: $29.83–$40.36 per hour in Palo Alto, New York, and San Francisco; $26.97–$36.49 per hour in Austin, Boston, Boulder, Century City, Delaware, Los Angeles, Salt Lake City, San Diego, Seattle, and other locations. Overtime and a discretionary year-end merit bonus may apply.

Company

hirify.global is a legal advisor to technology, life sciences, and other growth enterprises, serving organizations from entrepreneurial start-ups to global corporations, as well as venture firms, private equity firms, and investment banks.

What you will do

• Develop and execute internal IT communications plans for technology projects, software rollouts, system upgrades, service updates, maintenance, and outages.
• Create and distribute announcements, service advisories, executive briefings, and audience-specific messaging across intranet, email, and collaboration platforms.
• Partner with IT leaders, project teams, department heads, practice group leaders, attorneys, and firm administration to align communications with operational needs and change management timelines.
• Support change impact assessments, stakeholder analyses, readiness reviews, adoption monitoring, feedback analysis, and communications effectiveness improvements.
• Maintain the IT communications calendar, voice, tone, and brand standards, using AI communication tools and platforms for content creation, distribution, and analytics.
• Manage the IT vendor lifecycle, including inventory, business reviews, onboarding and offboarding, contracts, renewals, licenses, documentation, and day-to-day vendor requests.

Requirements

• Exceptional written communication skills and the ability to produce polished, professional content under deadline pressure.
• Strong prioritization, organizational agility, attention to detail, and the ability to manage multiple communications workstreams and adapt messaging to changing priorities.
• Experience with intranet content management and digital communications platforms.
• Strong interpersonal and cross-functional collaboration skills, including collaboration with IT leadership, attorneys, and firm administration.
• Analytical ability to evaluate communications effectiveness and recommend data-driven improvements.
• Discretion and professionalism when handling confidential or sensitive information.
• Demonstrated experience supporting organizational change management initiatives and enterprise-level change management.
• High proficiency with Microsoft Office Suite, especially Word, PowerPoint, and Outlook; working knowledge of Microsoft SharePoint and Teams.
• Ability to translate complex technical concepts into clear, concise language for non-technical audiences and familiarity with contract lifecycle basics, including renewals, SOWs, SLAs, and amendments.
• Bachelor’s degree in English, information technology, business administration, or a related field, or equivalent practical experience; 5+ years of professional communications experience in a technology or professional services environment.

Nice to have

• Experience using AI productivity tools, such as Claude.ai or generative AI platforms.
• Advanced Smartsheet experience.
• Law firm experience.

Culture & Benefits

• Fully remote work opportunity.
• Competitive salary and benefits package.
• Potential overtime and discretionary year-end merit bonus based on performance.
• Work within a legal services organization supporting technology initiatives across a global firm with offices in the United States, China, and Europe.