Functional Consultant (Salesforce)

Location: London Office, United Kingdom

Company

hirify.global develops AI-driven cybersecurity solutions that help organizations detect and respond to evolving cyber threats.

What you will do

• Lead discovery workshops, stakeholder interviews, process mapping, and analysis of current and future-state business processes.
• Translate business outcomes into prioritized epics, features, user stories, acceptance criteria, and Salesforce demand assessments.
• Work with Product Owners, Solution Architects, Administrators, Developers, Test, Data, and Integration teams to clarify scope, dependencies, risks, complexity, and feasibility.
• Advise on Salesforce capabilities and constraints, developing functional options across process, data, security, automation, reporting, integrations, and user experience.
• Configure or prototype declarative Salesforce solutions, including objects, fields, flows, validation rules, approvals, reports, dashboards, and page layouts.
• Support testing, UAT, defect triage, release readiness, adoption, process simplification, data quality, and wider CRM, revenue, and marketing technology change.

Requirements

• Proven experience delivering Salesforce-enabled change beyond requirements capture into functional solution design.
• Experience with Sales Cloud, Service Cloud, Revenue Cloud, or CPQ, ideally supporting quote-to-cash or customer lifecycle processes.
• Strong business analysis capability, including workshop facilitation, process modelling, gap analysis, requirements elicitation, user stories, and acceptance criteria.
• Good working knowledge of Salesforce data models, security and sharing, declarative automation, reporting, and user experience configuration.
• Experience assessing solution options and explaining trade-offs between configuration, integration, custom development, and business process change.
• Experience supporting demand assessment and estimation by defining scope, assumptions, dependencies, risks, and solution complexity.
• Experience working cross-functionally with Product Owners, Solution Architects, Salesforce Administrators, Developers, Test, Data, and Integration teams.
• Strong stakeholder management and communication skills, including the ability to challenge requirements constructively and navigate competing priorities.
• Ability to work in a fast-moving Agile environment and adapt as business needs evolve.

Nice to have

• Understanding of APIs, enterprise integration patterns, identity, data migration, or data governance.
• Experience supporting Salesforce release planning, change adoption, and operational readiness within a SaaS or technology organization.
• Salesforce certification such as Administrator, Business Analyst, Sales Cloud Consultant, Service Cloud Consultant, or another relevant consultant credential.
• Experience with Asana, Jira, GitHub, or Power BI.

Culture & Benefits

• Full-time employment in a London office environment.
• 23 days of holiday plus public holidays, increasing to 25 days after two years of service.
• Additional birthday day off, private medical insurance for the employee and eligible family members, and life insurance worth four times base salary.
• Salary sacrifice pension scheme, enhanced family leave, confidential Employee Assistance Program, and cycle-to-work scheme.
• Culture centered on ownership, collaboration, high standards, urgency, learning, integrity, and accountability.