Event Operations Lead (Money20/20)

Location: Hybrid, based at the 605 Third Avenue office in New York, United States, with office attendance required three days per week or more. The role supports onsite delivery of Money20/20 USA in Las Vegas and requires travel, including to the Netherlands, Thailand, and the United States. Alternative working hours may be required across different time zones.

Salary: $95,000–$100,000 per year, based on experience.

Company

Informa Festivals delivers large-scale B2B creative, technology, and business festivals, including Money20/20, through events, marketing intelligence platforms, and advisory services.

What you will do

• Manage the full Money20/20 USA event lifecycle, including planning, execution, onsite delivery, and post-event activities.
• Formulate and control the operational budget with show leadership and finance.
• Coordinate internal partners across creative, finance, marketing, sales, commercial operations, and content operations.
• Secure and manage suppliers, oversee venue requirements, and maintain supplier relationships.
• Manage AV, feature, and activation briefs from ideation through completion, while monitoring health and safety standards.
• Mentor project leads and support sustainability, process improvement, and best-practice initiatives.

Requirements

• 3–5 years of proven large-scale event experience.
• Strong planning, prioritization, implementation, and attention-to-detail skills.
• Creative problem-solving ability and the capacity to develop bespoke ideas.
• Negotiation and financial or budget management skills.
• Self-motivated, resilient, accountable, adaptable, and able to deliver under pressure in a fast-paced environment.
• Collaborative team-player attitude and the ability to set personal goals.
• Office attendance is essential, currently three days per week and subject to change.
• Ability to work alternative hours when supporting shows across different time zones.
• Ability to travel for onsite delivery, including to the Netherlands, Thailand, and the United States.

Nice to have

• Las Vegas tradeshow experience.

Culture & Benefits

• Hybrid flexibility, with the option to work from home or remotely when not working in an office or at an Informa event.
• 15 days of paid time off, increasing to 20 days after three years and 25 days after six years, plus 10 national holidays and birthday leave.
• Option to work from almost anywhere for up to four weeks per year.
• 401(k) match, health, vision and dental insurance, parental leave, and an employee share purchase plan with a minimum 15% discount.
• Training, mentoring, LinkedIn Learning access, internal career opportunities, wellbeing support, and employee community programs.