Creative Director, Copy (AI)

Location: New York City, NY; hybrid work model with three days in the office per week. Relocation assistance is offered to new employees.

Salary: $223,000–$318,000 base pay, plus equity, eligible performance-related bonuses, and benefits.

Company

OpenAI is an AI research and deployment company developing and deploying general-purpose artificial intelligence with a focus on safety and broad human benefit.

What you will do

• Concept and write integrated brand campaigns for business audiences, including growing businesses, startups, global enterprises, and developers.
• Translate complex products, technical capabilities, use cases, and business outcomes into clear, human, emotionally resonant stories.
• Develop campaign platforms, messaging frameworks, headlines, scripts, manifestos, narrative systems, and flexible brand messaging.
• Write across customer stories, product launches, films, digital experiences, events, social content, and executive communications.
• Partner with design, motion, production, brand strategy, agency, Product Marketing, Sales, Product, and Communications teams.
• Present creative ideas, manage multiple complex projects and compressed timelines, and steward OpenAI’s voice and tone across business communications.

Requirements

• 8+ years of experience writing for brands at a creatively excellent agency and/or in-house at a modern technology company; experience in both is strongly preferred.
• Exceptional writing and conceptual thinking skills with a portfolio of distinctive, integrated creative work.
• Experience writing for B2B, enterprise, developer, or other technically sophisticated audiences.
• Ability to explain complex products and technical concepts without flattening their meaning, and connect product capabilities to customer needs, organizational change, and business outcomes.
• Ability to work across campaign concepts, messaging strategy, scripts, headlines, long-form narratives, and detailed copy.
• Deep fluency in voice, tone, rhythm, structure, and storytelling.
• Ability to find compelling creative ideas in ambiguous briefs or help shape briefs when they do not yet exist.
• Ability to collaborate with designers, strategists, producers, and cross-functional partners while responding constructively to strategic, technical, and commercial constraints.
• Ability to work autonomously, take ownership from concept through execution, balance creativity with business clarity and precision, and adapt across multiple evolving projects.

Nice to have

• Experience with enterprise technology, developer platforms, SaaS products, or emerging categories.
• Experience writing customer stories connecting individual experiences with broader organizational impact.
• Familiarity with enterprise buyers, technical evaluators, developers, and business leaders.
• Experience with executive storytelling, major industry events, or sales-enablement narratives.
• Background in editorial, long-form storytelling, filmmaking, or documentary work.
• Familiarity with integrated campaign development and scalable brand systems.
• Curiosity about AI, the future of work, and how technology changes how organizations operate and create.

Culture & Benefits

• Collaborative creative culture that values curiosity, kindness, shared thinking, ambition, clarity, and decisiveness.
• Medical, dental, and vision insurance, employer contributions to Health Savings Accounts, and pre-tax FSA and commuter accounts.
• 401(k) plan with employer match, paid parental, medical, caregiver, sick, and safe leave, paid holidays, and paid time off.
• Mental health and wellness support, employer-paid basic life and disability coverage, and an annual learning and development stipend.
• Daily office meals, eligible meal delivery credits, relocation support, charitable donation matching, and wellness stipends.