Key Account Manager (FMCG)

Location: Zagreb, Croatia; hybrid arrangement with work from home 2 days per week.

Company

Procter & Gamble is a global consumer goods company with well-known brands including Ariel, Gillette, Pantene, Pampers, and Oral-B.

What you will do

• Lead the customer business independently and manage collaborative relationships with internal and external partners.
• Negotiate contracts between customers and P&G.
• Develop customer business plans and objectives and execute winning plans with key retailers.
• Use analytics and shopper insights to grow customer categories sustainably.
• Work with multifunctional internal teams to achieve sales objectives based on customer requirements and business needs.

Requirements

• Account management experience with leading retailers, or experience as a buyer within FMCG at a leading retailer.
• Negotiating experience and understanding of negotiating techniques.
• Good understanding of the Croatian market and its retail landscape.
• Proven record of delivering outstanding business results and exceeding targets.
• Experience managing and improving the efficiency of sales forecasts and trade funds budgets.
• Ability to create value, identify customer insights, and execute.
• Successful examples of leadership and passion for winning.
• Excellent analytical thinking and communication skills, with the ability to influence others.
• Valid driver’s license and active driving experience.
• Fluency in written and spoken English and Croatian.

Culture & Benefits

• Promotion-from-within culture with internal training, coaching, mentorship, and a customized personal development plan.
• Flexible work arrangements with work from home 2 days per week and a WFH allowance.
• Competitive total annual salary including a 13th salary, annual performance-based bonus, compensation reviews, and possible promotions.
• Company car and benefits including subsidized private healthcare, life insurance, pension plan, transportation allowance, vacation allowance, and enhanced parental leave options.
• Additional benefits include a P&G stock purchasing program, Flex Fund, Employee Assistance Program, Multisport discounts, and support for meaningful life events.
• Dynamic, respectful, and friendly work environment focused on inclusion, work-life balance, and diverse career opportunities.

Hiring process

• Submit a CV in English.
• Reasonable accommodation is available for candidates with disabilities during the application or interview process.