Telecom Business Specialist (Network APIs)

Location: Hybrid, Zagreb, Croatia

Company

hirify.global operates a global full-stack cloud communication platform with more than 75 offices across six continents.

What you will do

• Manage contracts, revisions, documentation, and stakeholder coordination with mobile network operators and aggregators.
• Negotiate commercial terms, pricing, and billing models, working with Business Analysts to support revenue and gross profit.
• Monitor Network APIs, GSMA Open Gateway, and CAMARA trends, while aligning operator roadmaps with market capabilities and customer demand.
• Coordinate HQ and regional Operator Partnership teams, communicate updates, initiate operator calls, track contracts and connections, and set partnership goals.
• Manage existing operator connections and support client onboarding with the Technical Support team.
• Maintain accurate Salesforce and internal tracking data and improve operational processes; with experience, participate in working groups, webinars, events, discovery calls, and Network API go-to-market activities.

Requirements

• 2+ years of experience in a commercial, partner management, or business operations role. Telecom industry experience is advantageous.
• Degree in STEM, Economics, or relevant working experience.
• Customer- and partner-centric approach.
• Comfort with contracts, commercial terms, and pricing discussions.
• Organized and detail-oriented, with strong follow-through across multiple stakeholders and parallel tasks.
• Proactive approach to exploring solutions and market trends.
• Fluent English, spoken and written.
• Strong communication skills with technical and non-technical audiences, internally and externally.
• Collaborative, fast-paced, goal-driven, and persistent working style.

Nice to have

• Experience in the telecom industry.
• Experience with Salesforce.

Culture & Benefits

• Hybrid work model combining in-person collaboration, remote work, and flexible working hours.
• Performance-driven bonuses, regular reviews, and financial rewards aligned with experience, industry, and market standards.
• Employee Stock Ownership Plan with stock options.
• Time off, special leave days, and well-being support.
• Internal mobility, upskilling, mentorship, onboarding, and training programs.
• Short- and long-term international mobility opportunities across global hubs.

Hiring process

• Applications are processed only through hirify.global’s official Workday platform.