Business Operations & AI Innovation Associate (AI)

Location: Miami, FL, United States

Company

hirify.global is a woman-owned small business providing strategic communications, marketing, creative, professional services, management consulting, customer experience, and human capital solutions for federal government clients.

What you will do

• Examine team workflows, identify repetitive tasks and bottlenecks, and recommend practical improvements.
• Use AI for research, analysis, information organization, and business problem-solving.
• Build and test automations, simple tools, trackers, and workflows that reduce manual work and improve accuracy.
• Lead improvement projects from problem definition through implementation, documentation, and follow-up.
• Understand colleagues’ needs, support adoption of useful tools and processes, and communicate with stakeholders.
• Measure time savings, error reduction, usability, and the results of implemented changes; review AI outputs for accuracy and handle confidential information appropriately.

Requirements

• Completed bachelor’s degree in business or industrial engineering.
• Curiosity about how things work and persistence in identifying improvements.
• Practical experience using AI beyond basic questions, including research, analysis, and building an automation or simple tool.
• Ability to organize work, follow through, and communicate progress and obstacles clearly.
• Comfort working with spreadsheets, data, and unfamiliar software.
• Sound judgment about when to proceed independently and when to seek input.
• Prior experience is required; school projects, internships, personal projects, and work experience may demonstrate the required abilities.

Culture & Benefits

• Leadership-oriented environment with a focus on diversity, different perspectives, and solving client challenges.
• Tuition reimbursement and professional training for eligible employees.
• Medical, dental, vision, life insurance, and long-term disability coverage.
• 401(k) and Roth plan with company matching and no vesting period.
• Discretionary profit-sharing plan for eligible employees after one year.
• Flexible work hours, paid time off, and 11 federal holidays.

Hiring process

• Share an example of a problem solved or process improved using AI, automation, or data.
• Explain the problem, what was built or changed, how the work was checked, and what was learned; academic and personal projects are accepted.