Product Builder, AI Insights

Location: Remote in the United States, or from the New York City or San Francisco hub; in-person onboarding required.

Annual base salary: $169,000–$250,000 USD.

Company

Figma builds a collaborative design platform for brainstorming, prototyping, translating designs into code, and iterating with AI.

What you will do

• Identify opportunities where internal products can improve customer understanding across Figma.
• Design experiences that help employees find customer evidence, understand needs, and make informed decisions.
• Build and ship internal AI products from initial concept through launch, continued use, and adoption.
• Release focused versions early and improve them through feedback, real-world use, and attention to interaction and visual details.
• Define quality standards for AI behavior, evidence quality, and usability; build evaluations that expose failures and verify improvements.
• Partner with Research, Design, Product, Engineering, and internal users; demonstrate products, explain decisions, and measure impact.

Requirements

• Exceptional design craft through a UX or product design background, including strong interaction design, visual judgment, and the ability to simplify complex workflows without losing important details.
• Experience building and shipping impactful products with AI tools, including significant hands-on contributions, strong execution, and sustained value beyond initial prototypes.
• Deep AI fluency in building sophisticated workflows that connect models, data, and tools; troubleshooting failures across prompts and integrations; and translating emerging capabilities into effective products.
• Strong product judgment in identifying unmet user needs, translating complex customer information into intuitive experiences, and making tradeoffs across scope, quality, and speed.

Nice to have

• Academic background in design, interaction design, or human-computer interaction.
• Track record in customer research or building research platforms and tools that help employees explore customer evidence.
• Experience aligning teams around product priorities, communicating a clear point of view, and driving adoption by resolving competing needs through clear tradeoffs.
• Experience building evaluations based on realistic tasks to verify the accuracy, evidence quality, and usability of AI-powered products.
• Familiarity with Figma products.

Culture & Benefits

• Full-time employment with remote work available in the United States or work from the New York City and San Francisco hubs.
• Health, dental, and vision coverage; retirement benefits with company contributions; and paid time off.
• Parental leave, reproductive and family planning support, mental health and wellness benefits, paid sick leave, holidays, and other legally required leave.
• Flexible paid time off for eligible exempt employees, subject to manager approval.
• Possible recharge days, cell phone and home internet reimbursements, lifestyle spending accounts, and equity.

Hiring process

• Video interviews require candidates to keep their cameras on.
• In-person onboarding is required if hired.
• Applications are limited to five during any rolling 30-day period; candidates may not reapply to the same role while an application is active or within 90 days after rejection.