Senior Revenue Enablement Manager, Post-Sales (AI)

Location: Austin, Texas | Remote

Base salary: $115,000–$150,000 per year

Company

hirify.global is a cybersecurity product company that uses darknet data, advanced analytics, and AI to protect workforce, consumer, and supplier identities from cybercrime.

What you will do

• Develop and execute post-sales enablement strategies covering implementation success, adoption, value realization, expansion, and renewals.
• Identify customer-journey gaps and build scalable programs, AI-assisted tools, playbooks, and lifecycle workflows for Customer Success and Product Success teams.
• Gather field feedback, analyze forecasting and risk patterns, and translate findings into recommendations for Product, Product Marketing, and Revenue Enablement.
• Create and maintain onboarding, implementation, adoption, health-check, renewal-readiness, and expansion materials, including technical and process documentation.
• Operationalize value models, success plans, ROI narratives, and joint Sales–Customer Success account planning for priority accounts.
• Design AI-assisted coaching and training, track adoption and readiness, and collaborate with Product, Sales Engineering, Revenue Operations, Marketing, and executive stakeholders.

Requirements

• 6+ years of experience in Enablement, Customer Success Operations, Product Enablement, or a related post-sales role in B2B SaaS; cybersecurity or technical SaaS experience is strongly preferred.
• Direct experience building or deploying AI-assisted enablement tools, including Claude or other LLM-based coaching, documentation, or workflow tools; experience must include designing how teams use the tools, not only using AI outputs.
• Proven experience enabling post-sales teams such as Customer Success, Product Success, Technical Account Management, or Sales Engineering.
• Hands-on experience creating technical or process documentation for internal or customer-facing audiences.
• Strong understanding of post-sales motions, including onboarding, implementation, adoption, renewals, and expansion.
• Experience with value modeling, ROI frameworks, or success-planning methodologies.
• Excellent written and verbal communication skills, with the ability to influence without direct authority.
• Data-informed approach with the ability to measure enablement impact and iterate accordingly.

Nice to have

• Experience in cybersecurity, identity security, or fraud prevention.
• Background in or experience enabling Technical Account Management, Product Success, or Sales Engineering.
• Familiarity with value-selling methodologies, MEDDPICC, and customer value realization programs.
• Experience with Bigtincan or similar Learning Management and Content Management Systems.
• Familiarity with selling with or through Channel Partners.

Culture & Benefits

• Remote-friendly work options and an engaging workspace in South Austin.
• For U.S.-based full-time employees: 401(k) with employer contribution, health, vision, and dental insurance, HSA contribution, life and disability insurance, generous PTO, and 16 paid holidays.
• For U.K.-based full-time employees: retirement savings contribution, private health insurance, healthcare cash plan, life and income-replacement insurance, critical illness protection, employee assistance, 25 days of annual holiday, 8 bank holidays, and a paid winter shutdown.
• Collaborative and inclusive culture focused on disrupting cybercrime and protecting customer accounts.