Senior Director, Precision Engagement and Orchestration (AI)

Location: Cambridge, Massachusetts, United States; hybrid. Applicants must be residents of the United States or Puerto Rico.

Salary: $206,250–$297,916.66 per year

Company

hirify.global is an R&D-driven, AI-powered biopharmaceutical company developing medicines and vaccines.

What you will do

• Define and lead the North America Precision Engagement strategy, capability roadmap, operating model, and success measures.
• Translate customer journeys, business priorities, and insights into scalable engagement use cases with audiences, signals, decision logic, content, sequencing, and measurement.
• Govern cross-functional product and capability roadmaps with Digital, Analytics, Brand, Field, Medical Affairs, Market Access, and Patient Services.
• Oversee product lifecycle activities including backlog prioritization, requirements refinement, agile ceremonies, testing, launch readiness, and ongoing capability evolution.
• Set direction for AI, automation, advanced analytics, personalization, and next-best-action capabilities, using test-and-learn methods to optimize or retire use cases.
• Build, lead, coach, and develop a high-performing team of Precision Engagement Directors.

Requirements

• Bachelor’s degree in business, marketing, technology, analytics, or equivalent experience.
• At least 12 years of experience in commercial, omnichannel, digital, analytical, operational, or related functions.
• Experience building and scaling organizational or commercial capabilities, operating models, and ways of working.
• Deep MarTech expertise across customer data, identity, CRM, CDP, marketing automation, decisioning, digital experience, media, content, field integration, analytics, and measurement.
• Hands-on experience applying AI, advanced analytics, and automated decisioning to customer engagement, personalization, or next-best-action use cases.
• Experience leading high-performing teams and influencing stakeholders in complex, matrixed organizations.

Nice to have

• Pharmaceutical, biotechnology, healthcare, or another highly regulated industry experience.
• Experience engaging HCPs, patients and caregivers, payers, accounts, or other stakeholder groups.
• Experience managing external agencies, technology vendors, or strategic partners.

Culture & Benefits

• Opportunity to support a global biopharmaceutical business focused on medicines, vaccines, and patient outcomes.
• Health and wellbeing benefits, including healthcare, prevention, and wellness programs.
• At least 14 weeks of gender-neutral parental leave.
• Opportunities for promotion, lateral career moves, and international development.
• Work focused on simplifying, scaling, and modernizing commercial operations through technology and innovation.