Network Infrastructure Operations Engineer (Cisco/Palo Alto)

Location: Houston, Texas, United States. Hybrid workplace model with at least four full days per week working in an hirify.global office.

Company

hirify.global is a global investment management firm providing investment strategies and vehicles to clients worldwide.

What you will do

• Monitor, support, troubleshoot, and maintain global enterprise network and security infrastructure across on-premises and cloud environments.
• Implement infrastructure changes, upgrades, and maintenance in line with IT service management and change management processes.
• Act as an escalation point for network incidents, driving timely resolution and root cause analysis.
• Partner with Engineering, Cloud, and Security teams to operationalize new technologies and transition them into production support.
• Maintain operational documentation, runbooks, network diagrams, and knowledge articles.
• Support major incidents, disaster recovery exercises, technology refreshes, vulnerability remediation, on-call rotations, and automation initiatives.

Requirements

• 3–4 years of experience supporting enterprise network infrastructure in an operations, support, or engineering capacity.
• Strong working knowledge of Cisco switching, routing, wireless, and data center networking technologies.
• Experience with Palo Alto firewalls, GlobalProtect, Prisma Access, SD-WAN, VPN, and network security operations.
• Experience with SolarWinds, Splunk, SIEM, and network performance monitoring platforms.
• Experience with Cisco Catalyst Center, Python, Ansible, Terraform, APIs, and operational automation.
• Experience with AWS, Microsoft Azure, and Google Cloud networking services and connectivity.
• Knowledge of incident management, problem management, change management, root cause analysis, and service improvement.
• Relevant certifications include Cisco CCNA or CCNP, Palo Alto PCNSA or PCNSE, Azure Network Engineer Associate, AWS Networking Specialty, and ITIL Foundation.

Culture & Benefits

• Collaborative global team working with Cloud, Security, Application, Operations, and Engineering teams.
• Focus on continuous improvement, operational excellence, modern network architecture, cloud-native services, and infrastructure automation.
• Hybrid workplace model requiring at least four full days per week in an hirify.global office.
• Flexible paid time off, health and wellbeing benefits, parental leave, and an employee stock purchase plan.
• 401(k) matching at 100% up to the first 6%, with a discretionary supplemental contribution.