Credit Union Electronic Transaction Specialist

Location: Allentown, Pennsylvania, United States; onsite at the Global Headquarters.

Company

hirify.global is an industrial gases company focused on innovation, operational excellence, safety, and environmental stewardship.

What you will do

• Serve as the subject matter expert for ACH processes, reporting, claims, training, audit support, and NACHA compliance.
• Process external Account-to-Account transfers and support Pay a Person transfer services.
• Lead support for instant payment services, including FedNow and RTP.
• Assist members and employees with ACH questions, issues, and research requests, while supporting incoming and outgoing wire transfers.
• Monitor digital banking services, support eCommerce functions, and help maintain a positive member experience.
• Identify and mitigate fraud risks using available tools, including BioCatch, and educate members on fraud prevention.

Requirements

• Associate degree in Business, Finance, or a related field is required; at least three years of financial institution experience may substitute for the degree.
• At least three years of experience supporting electronic and digital banking services.
• Experience or knowledge of NACHA rules and regulations.
• Strong written and verbal communication, customer service, problem-solving, organizational, and multitasking skills.
• Strong attention to detail and the ability to maintain accuracy and confidentiality.
• Proficiency with Microsoft Word and Excel.
• Ability to work independently and collaboratively within a team environment.

Nice to have

• Accredited ACH Professional certification.

Culture & Benefits

• Inclusive workplace where every voice is heard and employees feel they belong.
• Medical, dental, and vision insurance from the first day of employment.
• 401(k) with company match.
• Paid vacation, holidays, sick time, and parental leave.
• Flexible spending accounts, life insurance, employee assistance, adoption assistance, backup care, identity theft protection, and legal plan benefits.