Loan Support Analyst - Dealer Floor Plan - Booking & Servicing (Commercial Lending)

Location: In-office at hirify.global's Firstside Building in Pittsburgh, Pennsylvania, or hirify.global's Brock Birmingham office in Birmingham, Alabama. Monday-Friday, 8:30 am-5:00 pm EST.

Company

hirify.global provides commercial lending and financial services with a focus on customer service, risk management, and operational innovation.

What you will do

• Process same-day daily dealer floor plan funding requests assigned through the Commercial Lending Servicing Portal.
• Conduct due diligence and book approved requests in WI.
• Use PSUI to complete wire payments and correct errors returned by the quality-control team.
• Process dealer refunds received by paper check, track titles, and manage selected legal files in the office.
• Review prior-day work during daily morning huddles and monitor same-day funding progress during afternoon touch bases.
• Communicate with dealers and relationship managers by email or phone when loan-funding clarification is needed.

Requirements

• Associate degree or equivalent education and related experience or product knowledge; a comparable combination of education, job-specific certification, and experience may substitute for the degree.
• Typically 3+ years of related experience.
• Knowledge of operational functions, standard operating procedures, transaction processing, and reconciliation.
• Ability to review loan documentation, verify transaction accuracy and completeness, conduct due diligence, and follow compliance requirements.
• Accuracy and attention to detail, decision-making and critical-thinking skills, effective communication, flexibility, and adaptability.
• Ability to manage multiple priorities, meet deadlines, identify and resolve problems, and escalate exceptions appropriately.
• No required certifications or licenses.

Nice to have

• Proficiency in Microsoft Excel and Microsoft OneNote.
• Experience with capital management, regulatory compliance, risk-mitigation strategies, loan documentation, and customer-focused financial operations.

Culture & Benefits

• In-office work environment with a supportive culture, collaborative teams, and an emphasis on innovation and balance.
• Eligible full-time employees may receive medical, prescription, dental, vision, life, disability, and Health Savings Account benefits.
• Benefits may include 401(k) matching, pension and stock purchase plans, dependent-care support, adoption, surrogacy and doula reimbursement, and educational assistance.
• Paid time off may include parental leave, up to 11 paid holidays, 9 occasional absence days, and 15-25 vacation days depending on career level and service.
• hirify.global does not provide employment visa sponsorship or participate in STEM OPT for this position.

Hiring process

• Applicants requiring an accommodation may contact hirify.global through the stated accommodation channels.
• Employment is subject to applicable FDIA and, where relevant, SAFE Act or FINRA requirements concerning criminal history.