Sr. Specialist, Technical Support (OT Automation)

Location: Hybrid, Rahway, New Jersey, United States of America.

Salary: $106,200.00–$167,200.00 annually, plus potential annual bonus and long-term incentive.

Company

hirify.global develops pharmaceutical and life sciences products and operates regulated research, pilot plant, and clinical manufacturing environments.

What you will do

• Lead continuous improvement, modernization, design, implementation, maintenance, and support of secure IT/OT infrastructure for GMP manufacturing and pilot plant operations.
• Design, integrate, and support automation ecosystems including DeltaV DCS, PLCs, HMI, SCADA, MES, PI Historian, virtualization platforms, industrial networks, and cloud-connected services.
• Provide advanced troubleshooting, incident management, root cause analysis, diagnostics, and continuous service improvement for automation and OT systems.
• Develop technical requirements, project estimates, commissioning readiness plans, implementation strategies, architecture documentation, and sustainable support models.
• Administer servers, virtualization, backups and recovery, access switches, IP assignments, VLAN firewall rules, DeltaV virtual controllers, and local network infrastructure.
• Collaborate with scientists, engineers, operations, quality, cybersecurity, infrastructure teams, vendors, and system integrators on digital transformation, data connectivity, validation, and manufacturing optimization.

Requirements

• Bachelor’s degree in a life science discipline or at least 3 years of equivalent practical experience in automation control systems within a regulated environment.
• At least 5 years of experience supporting upstream manufacturing, pilot plant operations, process automation, or manufacturing automation, including DeltaV, Eppendorf, AMBR, DCS, PLC, HMI, SCADA, industrial control systems, networking, virtualization, server platforms, capital projects, and PI Historian integration.
• At least 4 years of hands-on experience with Rockwell/Allen-Bradley PLCs, HMI development and configuration, SCADA, OT cybersecurity, OT data architecture, MES, industrial networking, and IT/OT convergence.
• Strong knowledge of VMware, virtualized OT infrastructure, DeltaV, PI/PI Historian, MES, SCADA backup and recovery, data archival and retention, Windows Server administration, and regulated computerized systems.
• Experience designing and supporting industrial network architectures involving switches, VLANs, subnets, firewalls, Active Directory, server infrastructure, virtualization, and OT network segmentation.
• Understanding of SCADA, MES, LIMS, and integrated manufacturing and laboratory systems within pharmaceutical manufacturing workflows; experience with Ignition, SAP, PLC, HMI, DCS, industrial PCs, servers, switches, firewalls, and related infrastructure.
• At least 5 years of hands-on DeltaV batch automation experience, preferably in a regulated pharmaceutical or life sciences environment.
• Experience with troubleshooting, incident management, root cause analysis, operational support, problem resolution, governance, escalation, monitoring, runbooks, and continuous improvement for plant automation and OT infrastructure.
• Experience leading multiple automation, controls, OT infrastructure, and system integration projects, including commissioning and qualification under CSV requirements in GxP-regulated environments.
• Strong understanding of GxP, quality management systems, HSE, regulatory compliance, SDLC, validation, change management, computerized system lifecycle management, pharmaceutical processes, networking, cloud, and virtual server technologies.
• Ability to work independently and collaboratively in matrixed, multidisciplinary environments, including asynchronously across time zones, with strong written and verbal communication skills.
• Enterprise mindset, entrepreneurial spirit, self-direction, hands-on approach, customer-centric attitude, and ability to communicate across cultural, geographic, and organizational boundaries.

Culture & Benefits

• Hybrid work arrangement at the Rahway site; no travel is required.
• Regular employee status with medical, dental, vision, insurance, retirement benefits including 401(k), paid holidays, vacation, compassionate leave, and sick days.
• Annual bonus and long-term incentive eligibility may apply.
• Inclusive, collaborative environment focused on diverse perspectives, respectful challenge, and collective problem-solving.
• Visa sponsorship is not available, and relocation is not provided.

Hiring process

• Applications are accepted through the hirify.global careers portal; the posting is effective until 11:59:59 PM on November 3, 2026.
• Accommodation support is available for United States and Puerto Rico residents who need assistance during the hiring process.