Salesforce Business Analyst

Location: Remote

Company

hirify.global provides advertising software for brands across Connected TV, web, and mobile, including a self-serve Connected TV advertising platform and web retargeting solutions.

What you will do

• Partner with RevOps, sales, customer success, and marketing operations stakeholders to elicit, challenge, and document requirements.
• Translate business needs into user stories with acceptance criteria and map current- and future-state processes, including opportunity management, handoffs, routing, and account plans.
• Own the request-intake queue, triage daily operations items, maintain intake hygiene, prioritize backlog items, and keep requesters informed.
• Own UAT by writing and running test plans, validating acceptance criteria, coordinating stakeholder signoff, and supporting release readiness with Technical Enablement.
• Track delivery through sprint boards, sandboxes, promotions, and release timing, and maintain documentation, data dictionaries, process, and SOP artifacts.
• Perform light declarative Salesforce configuration, including reports, fields, and layouts.

Requirements

• 3–5 years of experience as a Business Analyst, ideally in a Salesforce and/or RevOps environment.
• Strong requirements elicitation, user-story writing, and process-mapping skills, including the ability to investigate complex business needs.
• Working knowledge of Salesforce objects, records, reports, and the conceptual operation of automation.
• Experience running UAT, writing documentation, and managing stakeholders across go-to-market teams.
• Experience running a request-intake and triage process and maintaining a clean, current shared queue such as a Jira project.
• Familiarity with Salesforce release mechanics, sandboxes, change sets or a CI/CD tool, and the flow from development to production.
• Comfort working in a fast-moving, cross-functional environment where priorities shift and clarity must be created.

Nice to have

• Salesforce Admin certification.
• Familiarity with the GTM stack, LeanData, Qualified, Inflection, Nooks, and BI/reporting tools such as Tableau.
• RevOps process knowledge covering segmentation, lifecycle, coverage, and forecasting.

Culture & Benefits

• Remote work environment.
• People-first culture based on trust, ambition, quality, radical honesty, and compassionate leadership.
• Focus on innovation that improves efficiency while preserving the human element.