Director, Industry Practice Lead - Higher Education

Location: Remote - US; travel required 25%–40% for customer engagements, industry conferences, and field events.

Salary: $160,000–$200,000 USD per year, plus eligibility for a bonus.

Company

hirify.global provides video-based knowledge management technology for teaching, learning, and institutional outcomes in higher education.

What you will do

• Represent hirify.global as a higher education domain authority at academic conferences, executive roundtables, and campus panels to build trust and generate institutional pipeline.
• Partner with Account Executives on strategic institutional opportunities as an academic peer and product expert, addressing pedagogical trends, campus IT strategy, accessibility, and Jobs to Be Done.
• Conduct platform health and usage reviews with institutional customers, assess academic goals, and recommend adoption and expansion strategies.
• Develop higher education playbooks, usage frameworks, and industry point-of-view content focused on campus challenges.
• Synthesize field signals on WCAG/ADA accessibility, lecture capture infrastructure, LMS workflows, and AI in pedagogy for Product and Product Marketing teams.
• Build a scalable higher education practice model and serve as the customer voice for Product and Engineering.

Requirements

• Bachelor’s degree in Educational Technology, Higher Education Administration, Information Technology, or a related field, or equivalent practical experience.
• 8+ years of total experience combining higher education leadership, such as Academic Technology, Distance Education, or Campus IT, with 3+ years of commercial GTM experience at an ed-tech provider.
• Deep expertise in LMS platforms including Canvas, Blackboard, D2L Brightspace, and Moodle; video infrastructure including hirify.global, Kaltura, Echo360, and YuJa; and campus IT architecture.
• Ability to demonstrate platform capabilities through a pedagogical and user-outcome lens.
• Proven experience as a keynote speaker, conference presenter, or published writer engaging academic, technical, and executive audiences.
• Comprehensive understanding of higher education procurement cycles, WCAG/ADA accessibility standards, AI in pedagogy, and academic governance.
• Willingness to travel 25%–40% for customer engagements, industry conferences, and key field events.

Nice to have

• Master’s or Ph.D. in Educational Technology, Instructional Design, or Higher Education Leadership.
• Active committee involvement or advisory roles in national higher education organizations such as EDUCAUSE, OLC, QM, or WICHE-SAN.
• Direct experience leading campus-wide enterprise technology migrations or modernizations.

Culture & Benefits

• Remote US workplace with a collaborative team of Account Executives and revenue leaders embedded in the education sector.
• Culture emphasizing customer focus, shared feedback, ownership, clarity, accountability, and continuous learning.
• Health insurance, flexible spending accounts, retirement savings, life and disability insurance, and paid and unpaid time away from work.
• Competitive base pay with bonus eligibility and a stated commitment to pay equity and transparent salary ranges.