Senior Market Research Consultant (Healthcare)

Location: National Remote; remote work available within the continental United States, excluding California, New York, Alaska, and Hawaii.

Base pay: $84,400–$152,300 annually. An annual incentive bonus plan may also apply.

Company

hirify.global is a purpose-driven healthcare organization offering employee development programs and a comprehensive benefits package.

What you will do

• Serve as an internal consultant and program manager across marketing, strategy, product development, customer loyalty, internal operations, and business development initiatives.
• Work with leadership, project staff, and cross-departmental teams to define objectives and identify key issues.
• Analyze member experience, quality, market research, and performance data to identify performance gaps, operational inefficiencies, and improvement opportunities.
• Interpret dashboards, surveys, Excel, Tableau, and other reporting tools and translate findings into actionable business recommendations.
• Support strategic decision-making and performance improvement initiatives.
• Lead and mentor other staff as appropriate, while managing multiple projects concurrently.

Requirements

• Bachelor’s degree and 6 years of marketing research, consulting, or planning experience, or 10 years of marketing research, consulting, or planning experience.
• Knowledge of financial and statistical analysis and interpretation, survey design, market segmentation analysis, consumer research, and psychographic market research concepts.
• Conceptual, quantitative, and qualitative research and analytical skills.
• Knowledge of word processing, data management, spreadsheet, statistical analysis, and presentation software.
• Project management skills, including organization, prioritization, problem solving, communication, flexibility, responsiveness, initiative, persistence, and deadline management.
• Strong verbal, written, and interpersonal communication skills, with the ability to interact with staff and management across multiple departments.
• PC proficiency, including Word, Excel, and PowerPoint.
• Presentation and group facilitation aptitude.
• Ability to accept direction and feedback.

Nice to have

• 7+ years supporting Medicare STAR Ratings, member experience, quality improvement, or population health initiatives with demonstrated success improving performance outcomes.
• 7+ years identifying performance gaps and operational inefficiencies and leading performance improvement strategies with measurable business outcomes.
• 5+ years interpreting healthcare performance data, dashboards, Tableau, Excel, or similar reporting tools and translating findings into actionable recommendations.
• 5+ years delivering training and educating senior leaders, vendors, and cross-functional stakeholders.
• 5+ years in a health plan, Medicare Advantage, managed care, payer, or healthcare quality environment.
• 5+ years presenting performance results and communicating complex information to executive and non-technical audiences.
• 3+ years managing multiple concurrent projects and competing priorities.
• Master’s degree in public health, healthcare administration, business administration, statistics, mathematics, psychology, or a related field.

Culture & Benefits

• Curated professional development plans and opportunities for career growth.
• Health and wellness benefits, 401(k) savings plan, pension plan, paid time off, and paid parental leave.
• Disability insurance, supplemental life insurance, employee assistance program, and paid holidays.
• Tuition reimbursement and other incentives.
• Remote work arrangement within the specified continental United States locations.
• Visa sponsorship is not available.