Associate Director, U.S. Account Management Strategy (Pharmaceutical)

Location: Hybrid position based in Upper Gwynedd, Pennsylvania, United States. Domestic relocation is indicated; travel requirements are 10%.

Salary: $142,400–$224,100 base salary annually, plus eligibility for an annual bonus and long-term incentive if applicable.

Company

hirify.global is a pharmaceutical company focused here on patient access, market access strategy, account management capabilities, and customer experience across its U.S. portfolio.

What you will do

• Lead account management workstreams within launch planning, including role readiness, customer engagement processes, capability development, onboarding, and field implementation.
• Support implementation and adoption of the One Company Account Management Strategy across the U.S. enterprise and serve as a subject matter expert on account management capabilities, roles, and implementation.
• Manage the Core Functional Skills self-assessment and development process, supporting capability building and talent development across Account Management and Market Access roles.
• Develop account management tools, templates, analytics, implementation plans, and enablers, including capabilities involving AI, automation, and self-service tools.
• Collaborate with senior leaders, Business Units, Finance, Learning & Development, Legal, Compliance, IT, Customer Facing Applications, Payer Marketing, field leadership, and Brand Marketing teams.
• Track transformation metrics and capability maturity, prepare executive-ready updates, coordinate Legal and Compliance reviews, and manage third-party vendors and strategic advisors.

Requirements

• Bachelor’s Degree required.
• At least five years of combined experience in sales, account management, marketing, market access, marketing or sales support, finance, market analytics, global market access, managed markets, healthcare economics, or related functions.
• Strong analytical and strategic thinking skills, including framing complex issues, translating insights into action, and supporting important business decisions.
• Excellent verbal and written communication skills, including developing clear executive-ready materials and recommendations.
• Strong project management skills and the ability to navigate ambiguity and build cross-functional alignment without direct authority.
• Ability to assess strategic and operational scenarios quickly and determine practical implications for account management and market access execution.
• Understanding of macro-level U.S. healthcare trends, market access dynamics, and stakeholders including payers, channels and distributors, providers, and employers.
• Proven leadership, change management, and collaboration skills.
• Core skills include account management and planning, account strategies, capability building, business alignment and transformation, competency development, contract management, customer management, data and market analysis, healthcare reimbursement, financial acumen, opportunity management, distributor management, executive reporting, pharmaceutical industry knowledge, and pipeline planning.

Nice to have

• MBA or another advanced degree.
• Experience in Market Access, Payer Marketing, Account Management, large organized customer engagement, launch execution, enterprise collaboration, vendor management, and change management.
• Experience building capabilities involving data, technology, and talent in a market access or commercial setting.
• Experience navigating approval processes for promotional materials, field guidance tools, and other market access resources.
• Experience partnering with customers and customer-facing teams to improve account management strategy, execution, and customer experience.
• Ability to lead cross-functional teams and manage external experts, vendors, and consultants.

Culture & Benefits

• Hybrid work arrangement based in Upper Gwynedd, Pennsylvania.
• Medical, dental, vision, and other insurance benefits for employees and families.
• Retirement benefits including a 401(k), paid holidays, vacation, compassionate leave, and sick days.
• Inclusive environment focused on diverse perspectives, respectful challenge, collaboration, and equal employment opportunity.
• No visa sponsorship is available.