Test Technician III, Logistics Robotics Test Operations

Location: Billerica, Massachusetts, United States; onsite hands-on robot testing. Reliable transportation is required, with possible travel up to 10% for field testing and travel between company buildings. Candidates must be eligible to work in the United States; visa sponsorship is not available.

Salary: $33–$39 per hour, plus medical, dental and vision benefits, 401(k), paid time off, and an annual bonus structure.

Company

Develops mobile robots combining dynamic control, mechanical design, electronics, software, perception, navigation, and intelligence.

What you will do

• Operate logistics robotics robots and execute targeted feature, integration, release-candidate, hardware, firmware, stability, performance, data collection, and field tests.
• Stage software builds and configurations, prepare robots and test equipment, build daily development PR builds, make minor hardware adjustments, and safely operate robots.
• Execute and record test plans and results in TestRail, maintain test status reports, and report blockers affecting testing operations.
• Identify, reproduce, document, and escalate defects and unexpected robot behavior; file Jira incidents with test cases, expected and observed behavior, video evidence, and logs.
• Communicate test status and live issues to software, hardware, firmware, SQA, and operations teams and support engineering triage.
• Set up robots for demonstrations and train new team members on test procedures, robot operation, and defect reporting.

Requirements

• 2+ years of hands-on testing of software builds on robots, automation equipment, or other physical systems; hardware testing counts when it includes software testing.
• Experience executing written test procedures and documenting results.
• Experience with defect tracking and test case management tools such as Jira, TestRail, Jama, or Xray.
• Proficiency in Google Workspace or Microsoft Office and the ability to quickly learn new user interfaces and tools.
• Clear and timely written and verbal communication, particularly for bug reports and live feedback to developers.
• Ability to occasionally lift test boxes up to 50 lbs and work a mix of walking, sitting, and standing, being on feet about half of the shift.
• Reliable transportation and eligibility to work in the United States are required.

Nice to have

• Command-line experience with Linux, Windows PowerShell, or macOS Terminal, including file-system navigation, log retrieval, and SSH connections.
• Experience testing finished products for defects, debugging failures, reviewing robot or machine logs, and plotting data.
• Experience with CAPA, FRACAS, 6S, V&V, feature, integration, regression, reliability, deterministic, stochastic, SIL, and HIL testing.
• Experience operating robots or automated equipment.
• Valid driver's license for occasional travel between company buildings.

Culture & Benefits

• Friendly, growth-minded, highly collaborative workplace with an entrepreneurial and academically grounded mindset.
• Work-life balance is encouraged while pursuing ambitious technical goals.
• Medical, dental, and vision benefits, 401(k), paid time off, and an annual bonus structure.