Strategic Operations

Location: Remote within the United States or Canada; travel for in-person engagement, including department offsites, team meetings, and customer or industry events, is required.

Annual base salary: $171,000–$248,000 USD for US-based roles; $147,000–$213,000 CAD for Canada-based roles.

Company

hirify.global develops enterprise password management and Unified Access Management products that help businesses securely use SaaS and AI tools.

What you will do

• Lead cross-functional strategic initiatives from definition through execution, including international expansion across Australia, New Zealand, and Japan.
• Build and manage programs that improve service and outcomes for high-priority customer accounts.
• Develop a corporate crisis management playbook and support preparation for and response to complex business challenges.
• Support company planning, Quarterly Business Reviews, objective tracking, and other operating rhythms.
• Create roadmaps, status reports, risk assessments, and recommendations for clearer decision-making.
• Use AI-assisted analysis and workflow automation to generate insights, identify risks and dependencies, and scale program execution.

Requirements

• 7–9+ years of experience in strategic operations, business operations, program management, or a related field, with a track record of delivering complex initiatives.
• Experience leading cross-functional programs and influencing senior or executive stakeholders without direct authority.
• Ability to translate broad objectives into practical plans, roadmaps, decisions, and measurable outcomes.
• Sound judgment and confidence working through ambiguity, resolving dependencies, and constructively challenging assumptions.
• Strong analytical, communication, and presentation skills, including turning data into clear recommendations and concise status updates.
• Experience managing multiple stakeholders and priorities while maintaining accountability from planning through delivery.
• Experience in SaaS, cybersecurity, technology, product operations, or a similarly fast-moving environment.
• Experience using AI tools or workflow automation to improve operational efficiency.

Culture & Benefits

• Remote-first work environment with required in-person engagement depending on role and responsibilities.
• Collaborative culture emphasizing transparent communication, feedback, honesty, simplicity, and putting people first.
• Health, dental, and retirement benefits, including 401(k) in the US and RRSP in Canada.
• Generous paid time off, maternity and parental leave top-up programs, and paid volunteer days.
• RSU program for most employees, peer-to-peer recognition, and a free hirify.global account.
• Active learning and shared best practices around AI, including an expectation that each team member builds at least one AI-powered workflow.

Hiring process

• Successful applicants complete a background check that may include employment, reference, education, criminal, social media, and credit-history checks where permitted by law.
• Candidates may use AI tools responsibly during the application process, but live interviews must be completed without AI tools.