Professional Services Program Manager (Cybersecurity)

Location: Remote, California, United States

Salary: $156,000–$214,500 per year

Company

Cybersecurity company focused on protecting digital environments and delivering enterprise security solutions.

What you will do

• Lead end-to-end coordination and execution of complex, multi-project customer deployment, scale, and optimization programs.
• Coordinate customer kickoffs, milestones, scope adherence, strategic consultant allocation, scheduling, and resource utilization.
• Manage program financials, including profitability, gross margins, bill rates, team hours, burn rates, and revenue forecasting.
• Identify and resolve technical and operational risks, facilitate problem-solving sessions, and manage high-visibility customer escalations.
• Establish governance cadences, executive reporting dashboards, and formal change-management frameworks across customer and internal stakeholders.
• Mentor project managers and coordinators while improving delivery methodologies, quality assurance, automation, and AI-enabled workflows.

Requirements

• Bachelor’s degree in Computer Science, Management Information Systems, Business Administration, or equivalent technical education and practical experience.
• 8+ years of experience leading complex, large-scale global technology programs or cybersecurity professional services deployments involving multi-threaded projects, diverse technical teams, and cross-functional resources.
• Proven ability to own and optimize program financials, including margin health, project burn rates, revenue forecasting, and resource utilization.
• Advanced proficiency with enterprise program management and orchestration platforms such as Smartsheet and Microsoft Project.
• Familiarity with integrating automation or AI-driven workflows to streamline delivery.
• Exceptional written, verbal, and presentation skills, with experience handling high-stakes customer conversations, executive alignment, and complex change.
• Deep expertise in tool utilization, structured information gathering, risk management frameworks, and dynamic prioritization in fast-paced enterprise environments.

Nice to have

• Active PMP, PgMP, or equivalent formal project or program management accreditation.
• Advanced proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
• Experience managing large-scale enterprise deployments in network security, cloud security, or enterprise SaaS environments.

Culture & Benefits

• Remote work arrangement for California-based employees.
• Annual base salary range of $156,000–$214,500, depending on qualifications, experience, and work location.
• Compensation may also include restricted stock units and a bonus.
• Employee benefits are available, with reasonable accommodations for qualified individuals with disabilities or special needs.
• Inclusive environment focused on collaboration, execution, integrity, innovation, and diversity.