IT Engineer

Location: Remote; optional offices in London, Warsaw, New York, or San Francisco

Company

ElevenLabs is an AI research and product company developing AI voice, audio, creative, and conversational agent platforms.

What you will do

• Deliver technical projects across identity, endpoint management, office infrastructure, automation, and compliance.
• Work with Security and Operations to secure endpoints, offices, networks, and SaaS tools while supporting employee productivity.
• Build scalable IT systems for a rapidly growing company with an expanding global footprint and new offices.
• Automate compliance checks, device configuration, and IT security tasks.
• Manage office network equipment and support office buildouts.
• Maintain compliance with SOC 2, ISO 27001, or similar standards.

Requirements

• Strong hands-on background in IT Engineering, Technical Operations, or a DevOps-adjacent role, with an automation-first mindset and experience managing enterprise-scale IT systems.
• Strong knowledge of identity and access management technologies, including SAML, SCIM, and OIDC, with tools such as Okta and Google Workspace.
• Expertise with Mobile Device Management tooling such as Jamf, Kandji, or Fleet across a device fleet.
• Scripting skills in Python, Bash, or similar, with proven experience automating compliance checks, device configuration, and IT security tasks.
• Experience managing office network equipment such as Cisco Meraki or Ubiquiti, including office buildouts.
• Proven ability to maintain compliance with SOC 2, ISO 27001, or similar standards, together with a friendly, end-user-focused approach.
• Prior experience in a high-growth or startup environment.

Nice to have

• Experience implementing corporate security controls or previous security-role experience.
• Strong hands-on experience with VPNs, firewalls, secure network environments, and Zero Trust networking.
• Experience with OSquery and Santa.
• Terraform or other infrastructure-as-code experience.
• Open-source contributions, such as a tool built to automate a process.

Culture & Benefits

• Remote work with talent prioritized over location; optional access to offices in London, Warsaw, New York, and San Francisco.
• High-velocity environment with rapid experimentation, autonomous teams, and minimal bureaucracy.
• Annual discretionary stipend for professional development.
• Annual discretionary stipend for meeting colleagues and social travel.
• Annual company offsite and monthly co-working stipend for employees not near a main hub.