CRM Administrator (HubSpot)

Location: Remote International; 100% remote with no offices required. Flexible working hours with core team time in US Eastern Time.

Company

hirify.global is a product-driven startup building an enterprise-grade all-in-one platform for cannabis retailers, combining POS, eCommerce, Marketing, Analytics, and Inventory Management.

What you will do

• Own the day-to-day administration, maintenance, and optimization of HubSpot.
• Audit and improve CRM architecture, including objects, properties, associations, pipelines, lifecycle stages, and legacy configurations.
• Administer Salesforce periodically through configuration updates, user management, troubleshooting, and automation support.
• Maintain CRM data quality through audits, cleanup, deduplication, standardization, and resolution of mapping and synchronization issues.
• Maintain and improve reports, dashboards, workflows, automations, and HubSpot–Salesforce integrations.
• Manage access and permissions, document CRM configurations and changes, troubleshoot system issues, and collaborate with Sales, Marketing, Customer Success, and other teams.

Requirements

• Strong hands-on experience with HubSpot CRM administration and configuration.
• Practical experience administering Salesforce, including basic configuration, user management, and troubleshooting.
• Solid understanding of CRM architecture, data models, objects, properties, pipelines, and lifecycle stages.
• Experience maintaining and improving existing CRM environments, including CRM data cleanup and data quality processes.
• Experience building, maintaining, and troubleshooting CRM reports and dashboards.
• Knowledge of CRM workflows, automation, and integration processes.
• Ability to investigate complex CRM issues, identify root causes, and implement sustainable solutions.
• Strong analytical thinking, attention to detail, problem-solving, independent prioritization, ownership, and communication skills.
• Ability to collaborate with cross-functional teams and support Sales, Marketing, and Customer Success operations.

Nice to have

• Experience managing HubSpot–Salesforce integrations and data synchronization.
• Understanding of Sales Operations, Marketing Operations, or Revenue Operations.
• Experience with CRM APIs, third-party integrations, and data mapping.
• Familiarity with advanced HubSpot features, custom objects, and complex workflows.
• Experience with Salesforce Flow and advanced Salesforce configuration.
• Experience working in a B2B SaaS environment.
• HubSpot or Salesforce certifications.

Culture & Benefits

• Remote-first work environment with 100% remote work and no offices required.
• Flexible working hours with core team time in US Eastern Time.
• 20 paid vacation days, 12 holidays, and 3 sick leave days per year.
• Medical insurance after probation.
• Equipment reimbursement for laptops, monitors, and similar work equipment.
• Culture focused on ownership, proactive improvement, structured thinking, practical solutions, adaptability, and attention to detail.

Hiring process

• Recruiter call lasting 40 minutes.
• Hiring manager interview lasting 60 minutes with a scenario-based discussion.
• Technical interview lasting 60 minutes, followed by a 30-minute team introduction focused on collaboration and cultural fit.