Product Enablement Specialist (AI)

Location: Remote-first, globally distributed; occasional travel to team hubs and onboarding sessions. Candidates should be able to work effectively across US and European time zones.

Company

ElevenLabs is an AI research and product company building voice, agent, creative, and developer API platforms.

What you will do

• Prepare global go-to-market teams for product launches across Agents, APIs, and Creative, following releases from alpha through general availability.
• Build hands-on launch workshops that teach sellers how to use, demo, and pitch products and their customer value.
• Turn competitive battlecards into training, simulations, and demo workshops covering parity, differentiation, and value.
• Develop product certification, onboarding, and everboarding playbooks and training content tied to new releases.
• Create realistic demo certifications, role-play scenarios, and customer simulations with scored feedback using ElevenLabs agent technology.
• Measure certification speed, demo and pitch quality, competitive win rates, and stage progression to improve each launch.

Requirements

• 4–7+ years as an enterprise seller or solutions engineer, or as a seller who moved into product marketing or enablement, at a SaaS, platform, or API-first company.
• Hands-on experience with agents, APIs, or creative tools, with a conceptual understanding of how they work.
• Experience demoing and pitching technical products to customers and explaining their value beyond features.
• Experience teaching, mentoring, or building training in addition to customer-facing work.
• Ability to build an enablement program from scratch without an inherited playbook.
• Credibility with sellers gained through direct selling or seller support, plus effective collaboration with product marketing, research, and engineering teams.
• Clear communication and the ability to adapt product material for different audiences without diluting it.

Nice to have

• Experience at a high-growth AI/ML, developer tools, or API-first company.
• Background in voice AI, conversational AI, or contact center technology.
• Vertical experience in financial services, healthcare, telecom, CCaaS, or other AI companies.
• Hands-on experience with competing voice and agent platforms.
• Experience running workshops or labs for sellers or customers.
• Experience building role-play, simulation, or demo practice environments.

Culture & Benefits

• Remote-first, globally distributed work with a focus on talent rather than location.
• High-velocity environment with rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• AI-first working style using AI tools across the company and encouraging employees to teach others to use them.
• Annual discretionary professional development stipend.
• Annual discretionary stipend for meeting colleagues, annual company offsites, and a monthly co-working stipend for employees away from main hubs.