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8 дней назад

Growth Consultant (DACH)

Формат работы
remote (только Europe)
Тип работы
fulltime
Грейд
middle
Английский
c1
Страна
Europe
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Growth Consultant (DACH) (B2B SaaS): Managing renewals, expansions, and customer growth for around 100 DACH accounts with an accent on portfolio prioritization, product expertise, and AI-enabled workflows. Focus on identifying churn and expansion signals, building HubSpot automations and Claude skills, and turning customer feedback into product input.

Location: Remote; work from home or anywhere in European timezones, serving DACH customers.

Company

hirify.global serves more than 8,000 businesses.

What you will do

  • Manage a portfolio of around 100 DACH customers, prioritizing renewals by revenue, risk, and renewal date.
  • Run the renewal pipeline, hold QBRs with top accounts, and address at-risk accounts before cancellation.
  • Identify expansion opportunities such as plan upgrades, Scale services, and group plans.
  • Stay current on weekly product releases, test new features, and recommend relevant functionality to customers.
  • Escalate customer issues with clear context, convert churn reasons and feature requests into product input, and close the feedback loop.
  • Improve renewal, expansion, dashboard, and AI workflows using Claude skills and HubSpot automations.

Requirements

  • 2+ years of experience as an Account Manager or Growth Consultant in B2B SaaS for SMB or mid-market customers in DACH.
  • Experience with renewal and expansion targets that can be discussed.
  • Ability to prioritize accounts by revenue, risk, and renewal date.
  • Experience building and using an AI prompt, skill, or workflow in daily work.
  • Product-oriented mindset and comfort with technical topics.
  • Experience with HubSpot or a comparable CRM as the single source of truth.
  • Native-level German and fluent English.

Nice to have

  • Martech or recruiting-marketing background, including funnels, landing pages, or Meta ads.
  • Startup experience.

Culture & Benefits

  • Permanent, full-time employment.
  • Remote work from home or anywhere in European timezones.
  • No CV or cover letter required to apply.

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