Technical Account Manager (Korean Speaking) (Cybersecurity)

Location: Singapore; hybrid work indicated by #LI-Hybrid. The role supports customer accounts in Korea and the broader ASEAN region.

Company

hirify.global provides a threat intelligence platform used by enterprises and governments to support cybersecurity decisions.

What you will do

• Develop and execute customer success plans for Korean accounts from onboarding through renewal, while supporting customers across ASEAN.
• Guide security teams on platform configuration, integrations, tuning, adoption, usage, and integration health.
• Lead intelligence advisory engagements covering emerging threats, collection priorities, workflows, and customer tradecraft.
• Conduct technical and executive business reviews demonstrating customer value, security outcomes, and maturity progression.
• Identify account and renewal risks, strengthen retention, uncover expansion opportunities, and share customer feedback with product, intelligence, and data science teams.
• Mentor colleagues, improve advisory methods, manage competing priorities, meet service KPIs, and maintain account records.

Requirements

• Professional proficiency in speaking, reading, and writing Korean is required; native fluency is strongly preferred.
• 5+ years of experience in customer-facing cyber threat intelligence, security operations, or cyber advisory roles within enterprise or vendor environments.
• Strong understanding of intelligence tradecraft, operational use cases, and the threat landscape, including familiarity with the Intelligence Lifecycle, MITRE ATT&CK, NIST, Diamond Model, and Cyber Kill Chain.
• Experience with intelligence platforms, APIs, data feeds, SIEM, TIP, SOAR integrations, and SaaS architectures.
• Proven success in account health, retention, and growth, using adoption and integration metrics to guide customer engagement.
• Strong analytical, presentation, and stakeholder management skills, including the ability to explain technical concepts and business value to security practitioners and executives.
• Consultative, proactive, and curious approach to adversaries, with the ability to lead complex initiatives across technical and business teams.
• A bachelor’s degree or related experience in cybersecurity, computer science, intelligence studies, or a related field.

Nice to have

• Native Korean fluency.
• Industry certifications such as CISSP, GCTI, or GCIH.

Culture & Benefits

• Work in an environment representing more than 40 nationalities.
• Culture emphasizing high standards, inclusion, and ethical conduct.
• Hybrid work arrangement in Singapore.
• Inclusive workplace committed to supporting diverse backgrounds and providing accommodation during the application process.

Hiring process

• Final-round candidates complete a mandatory in-person interview or a scheduled video conference with the hiring manager.
• Interviews are not conducted through instant messaging or text.