Technology Operations Manager (AI)

Location: Remote within the United States; applicants must reside in the United States and be authorized to work in the U.S.; international remote work is not eligible. Availability: Monday–Friday, 9am–6pm EST.

Salary: $105,000–$125,000 per year, based on experience, responsibilities, subject matter expertise, and location.

Company

hirify.global is a full-service digital agency, content studio, and incubator specializing in social-first marketing, content creation, paid media planning, fan activations, and influencer-brand partnerships for movie studios, television networks, streaming services, and consumer brands. It is a Keywords Studios company.

What you will do

• Manage and optimize technology operations for three global studios within Keywords Studios.
• Create and implement technical infrastructure, proactively resolving process and systems bottlenecks.
• Collaborate with global IT, information security, and privacy teams on technology processes, requirements, solutions, data protection, and content security compliance.
• Leverage AI and machine learning to build efficient business and technology workflows and provide strategic direction on AI integration.
• Administer business systems and creative production tools, provide Mac and PC user support, assess global equipment needs, and troubleshoot technology issues.
• Manage relationships and services with vendors and outside contractors and serve as the client contact for content security compliance.

Requirements

• 5+ years of relevant technical experience, including systems and tool implementation, technology planning, tech support, AI integrations, and vendor management.
• Deep knowledge of creative production and business tools, including Apple Business Manager, Google Workspace, Slack, Airtable, Frame.io, Adobe, Maxon, ServiceNow, and Active Directory.
• Experience leveraging AI and machine learning to improve efficiency across technology workflows.
• Strong communication skills and attention to detail.
• Knowledge of Apple and PC products and machines.
• Experience with content security management and compliance.
• Excellent time and project management skills.
• Ability to work Monday–Friday from 9am–6pm EST.
• Must reside in the United States and be authorized to work in the U.S.

Culture & Benefits

• Remote work limited to U.S.-based employees for payroll and compliance reasons.
• Medical, dental, and vision premiums fully covered for employees, with 40% of dependent premiums covered; employer-paid life insurance and a tax-advantaged HSA.
• 401(k) with automatic enrollment at 3% of salary, a full employer match on the first 3% contribution, and full vesting.
• Paid family leave, unlimited vacation, 10 sick days, and 5 mental health days.
• Early sign-off at 2pm on Fridays, DEI training, employee resource groups, donation matching, extensive onboarding, and frequent training on current tools and trends.
• Casual, fun, and empowering culture with opportunities for growth.