IT Intern (January 2027) (4 months)

Location: On-site at the Toronto office, 24 Ward Street, five days per week. Available for a full-time four-month internship beginning January 2027.

Company

Develops on-demand space connectivity through a commercial optical data relay constellation, supporting real-time space communications, on-orbit compute, and hosted payload capabilities.

What you will do

• Support employee onboarding and offboarding by setting up laptops, workstations, peripherals, accounts, and basic system access.
• Provide first-level technical support for common hardware, software, networking, internet, and workstation issues.
• Install, configure, and update software applications, and assist with routine backups and system updates.
• Triage, resolve, and document support requests in the Jira IT ticketing system.
• Maintain IT documentation, guides, process instructions, equipment, software, and license inventories.
• Follow IT security practices and company policies, participate in team projects, and assist with other IT-related tasks.

Requirements

• Currently enrolled in a post-secondary program in Information Technology, Computer Science, or a related field.
• Experience setting up laptops, workstations, peripherals, and user accounts.
• Experience providing basic technical troubleshooting and support.
• Familiarity with networking, VPNs, Windows operating systems, and Microsoft enterprise software, including Microsoft 365.
• Experience using a ticketing system to document and track support requests.
• Strong willingness to learn, good organizational skills, attention to detail, and clear written and verbal communication skills.
• Ability to manage multiple tasks with guidance and support, handle confidential information professionally, and work in an office environment.
• Must be eligible to obtain and maintain Government of Canada Reliability Status. Screening will be initiated and sponsored, and may require information, consent, identification, supporting documentation, fingerprinting, and additional documentation for periods spent outside Canada.

Nice to have

• Previous work experience, coursework, labs, or personal projects related to IT or technical support.
• Exposure to Linux or scripting languages such as PowerShell or Bash.
• Experience building or troubleshooting personal computers or maintaining a home lab.
• Interest in pursuing a career in IT support, systems administration, or infrastructure.

Culture & Benefits

• Dedicated mentorship, guidance, and training in a learning-focused environment.
• Fun and collaborative workplace with opportunities to learn quickly and receive support.
• Team-building events and frequent in-office and company-wide events.
• Fully stocked Toronto office kitchen with snacks, drinks, games, and kitchen appliances.
• Opportunity to make a direct impact on organizational growth and success.