Senior Account Manager (Digital Marketing)

Location: Hybrid in Charlotte, NC; based at the South Charlotte, NC headquarters Monday through Thursday and fully remote on Fridays. Candidates must be based in or able to regularly travel to Charlotte, NC. The role is not open to visa sponsorship or visa sponsorship transfer and is not available for corp-to-corp work.

Company

hirify.global is a global portfolio of high-growth companies delivering digital experiences and digital growth solutions across U.S. businesses, a health services joint venture, and strategic investments in Europe.

What you will do

• Own client relationships, satisfaction, and delivery across a portfolio of accounts, including executive, operational, and finance stakeholders.
• Lead implementation of newly sold deals from onboarding and kickoff through launch, coordinating contracts, scopes, timelines, and deliverables.
• Run regular client check-ins and business reviews, anticipate issues, and resolve them before escalation.
• Track milestones, risks, and performance, providing clear status updates and reporting.
• Coordinate with content, SEO, AEO, GEO, Partnerships, Sales, and Finance teams on client commitments, handoffs, billing, and invoicing.
• Surface renewal and expansion opportunities and improve repeatable onboarding and delivery processes.

Requirements

• Experience in client services, account management, or project delivery, with a track record of managing executive-level stakeholders.
• Strong relationship-building and stakeholder-management skills across clients and internal teams.
• Excellent written and verbal communication skills, including presenting to senior leaders.
• Strong organization and project-management skills, with the ability to manage multiple workstreams simultaneously.
• Cross-functional collaboration skills and working knowledge of content, SEO, AEO, and GEO.
• Comfort working with contracts, insertion orders, and Finance.
• Based in or able to regularly travel to Charlotte, NC.

Nice to have

• Higher education or digital marketing experience.

Culture & Benefits

• Hybrid schedule with remote work on Fridays.
• Medical, dental, and vision insurance coverage.
• Life insurance, short- and long-term disability insurance, and flexible spending accounts.
• Holiday pay, a 401(k) with match, and an Employee Assistance Program.
• Paid parental bonding benefits and flexible paid time off; full-time employees accrue 20 PTO days annually, increasing to 25 days after five years.
• Inclusive workplace focused on diverse teams and equal employment opportunities.

Hiring process

• Expect live conversations with hirify.global teammates before an offer is made.