Account Director #2

Location: Hybrid role in the United States, with office work Tuesdays and Thursdays and remote work Mondays, Wednesdays, and Fridays. Offices are in Los Angeles, CA and San Diego, CA; El Segundo, CA is preferred, and San Diego, CA is also considered. The role includes onsite collaboration at client offices in Manhattan Beach. Applicants must be authorized to work in the United States and complete employment eligibility verification.

Company

hirify.global operates across agency partners, departments, and disciplines to deliver digital marketing and website projects for clients.

What you will do

• Manage client satisfaction, account health, trust, retention, and Net Promoter Score performance.
• Lead site consolidation and replatforming workstreams while partnering on long-term site advancement.
• Coordinate integrated work across agency partners, departments, and disciplines from production through launch.
• Identify demand generation, lead capture, business development, and account expansion opportunities.
• Manage engagements and deliverables against timelines, budgets, quality standards, and client growth objectives.
• Build collaborative team environments and maintain strong relationships with senior client stakeholders.

Requirements

• At least 10 years of digital marketing experience.
• Hands-on experience managing accounts, senior stakeholders, and diverse digital projects.
• Strong knowledge of digital websites, component libraries, design systems, and CMS platforms.
• Proven ability to structure and lead complex client relationships and communicate across functional teams.
• Strong business acumen, analytical and process-oriented skills, organization, and project management capabilities.
• Must be authorized to work in the United States and complete the required employment eligibility verification process.

Nice to have

• Experience in the home building industry.
• Experience with Optimizely.

Culture & Benefits

• Structured hybrid work model with designated office and remote days.
• Collaborative work across agency partners, departments, and disciplines.
• Equal opportunity employment environment.