Collections & Billing Specialist

Location: Remote, Holon, Israel

Company

hirify.global.ai develops agentic revenue technology using AI and agentic execution across the deal lifecycle for global businesses.

What you will do

• Review customer agreements and order forms for accurate booking, billing setup, and invoice generation.
• Act as the day-to-day contact for enterprise clients on billing and payment matters.
• Prepare, issue, and deliver customer invoices while maintaining accurate billing records across company systems.
• Manage end-to-end collections, including monitoring balances and following up on overdue receivables and payments.
• Investigate and resolve billing, payment, account discrepancies, and collection issues with customers.
• Process billing adjustments, credit memos, cancellations, and customer account documentation.

Requirements

• At least one year of hands-on experience in billing, accounts receivable, or collections.
• Understanding of customer invoicing, payment follow-up, account reconciliation, and dispute resolution.
• Excellent English communication skills, both written and verbal.
• Strong Excel, analytical, organizational, and problem-solving skills, with high attention to detail.
• Ability to work independently and collaborate across teams.
• Ability to prioritize effectively and meet tight deadlines.

Nice to have

• Experience with Salesforce and ERP systems such as Priority.

Culture & Benefits

• Remote work arrangement.
• Collaboration with finance, customer, and cross-functional teams.
• Work with enterprise customers on billing and payment operations.