Client Manager (Packaging Graphics)

Location: New York, NY, United States; hybrid schedule with onsite work 4 days per week in NYC.

Salary: $100,000–$110,000 USD annually, with pay varying by U.S. geographic market, experience, and job-related factors.

Company

SGX, part of the Propelis Group, provides packaging graphics, prepress, print-production, artwork and file-preparation, plate and cylinder production, and metal deco services through a global organization operating across 30 countries.

What you will do

• Coordinate assigned client projects from estimation and resourcing through progress monitoring, completion, and invoicing.
• Act as the primary day-to-day contact for clients, suppliers, external partners, and the Account Team.
• Maintain accurate project details, change orders, rework evidence, and timely invoices.
• Support revenue growth by selling additional products and services, developing proposals, and meeting account volume and revenue targets.
• Initiate new data-item requests through the Master Data Management process and support new-client transitions with Client Integration.
• Manage marketing budgets and promotional planning, provide pricing expertise, and mentor, coach, train, and develop employees.

Requirements

• Bachelor’s degree in Sales, Marketing, or a related field.
• At least 6 years of account-management experience in a creative design agency, market research firm, or similar consulting environment.
• High proficiency in Microsoft Office Suite, Outlook, and internet applications.
• Experience coordinating projects from estimate creation through invoice generation.
• Knowledge of Master Data Management processes and guidelines.
• Experience with pricing, promotional planning, and marketing-budget/ROI management.
• Strong analytical, prioritizing, problem-solving, presentation, planning, verbal communication, and written communication skills.
• Ability to build relationships with internal and external clients, understand processes, capacity, and timelines, and work autonomously and collaboratively in a fast-paced, deadline-oriented environment.

Nice to have

• Advanced degree, such as an MBA or Master’s degree.
• Prior managerial or supervisory experience.

Culture & Benefits

• Full-time employment in a hybrid work arrangement with four onsite days per week in NYC.
• Health care plans with prescription drug coverage, dental and vision plans, and basic and supplemental life insurance.
• Flexible spending account for medical and dependent care expenses or a health savings account, depending on plan selection.
• Short- and long-term disability coverage and a 401(k) savings plan.
• Equal opportunity workplace with reasonable accommodations available for applicants with disabilities.