Insurance Compliance & Regulatory Senior Lead (P&C Insurance)

Location: Remote; full-time salaried employees must currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada.

Base salary: $70K–$100K annually, plus possible equity.

Company

hirify.global is an AI-powered automotive and physical-asset management company offering insurance, repair, loan, driving insight, diagnostics, and marketplace products.

What you will do

• Lead end-to-end investigations and de-escalation for critical customer complaints as the final escalation point.
• Manage carrier audits and state Department of Insurance complaint workflows, including official correspondence to regulators, carriers, and consumers.
• Partner with Legal, Product, and Engineering to turn complaint trends and audit findings into product changes, automated checks, and process fixes.
• Own the complaint log and compliance controls, maintaining audit-ready records and meeting statutory deadlines and internal SLAs.
• Act as the operational liaison for carrier partners during claims investigations, regulatory inquiries, and information audits.
• Provide guidance, quality oversight, coaching, and regulatory reporting support to customer service, compliance, and claims teams.

Requirements

• Active Property & Casualty (P&C) license required, or willingness to obtain it quickly.
• 5+ years of insurance experience, including 3+ years in state insurance and regulatory compliance.
• Proven experience directly managing state regulatory inquiries, including Department of Insurance complaints, and carrier audit relationships.
• Working knowledge of NAIC model regulations, state insurance codes, and market conduct examination standards, with the ability to translate requirements into operational policy and team practice.
• Exceptional executive-level written and verbal communication skills with strong legal and compliance attention to detail.
• Strong analytical skills and experience using data to drive cross-functional product and operational improvements.

Nice to have

• 2+ years in a team lead, managerial, or supervisory role.
• Bachelor’s degree or equivalent practical leadership experience.

Culture & Benefits

• 100% remote work with equipment provided.
• Full-time benefits include medical, dental, and vision coverage.
• 401(k) matching, paid time off, paid parental leave, and wellness benefits.
• Potential equity opportunities.
• Work directly with Legal, Product, and Operations leadership on operational strategy and customer trust standards.
• Small, ownership-oriented culture focused on quality, learning, and mastery.