Messaging Lead (AI)

Location: San Francisco, CA; hybrid work model with 3 days in the office per week; occasional travel required. Relocation assistance is available to eligible new employees.

Salary: $381,000–$423,000 base salary annually, plus equity, performance-related bonuses for eligible employees, and benefits.

Company

OpenAI is an AI research and deployment company developing products intended to ensure that general-purpose artificial intelligence benefits humanity.

What you will do

• Define and evolve the enterprise narrative and messages connecting products to customer needs and business outcomes.
• Partner with product and industry marketers to clarify and differentiate the portfolio while preserving audience-specific depth.
• Translate complex AI capabilities into precise, compelling stories with Product and Research teams.
• Develop enterprise pitches, executive narratives, launch messages, and other high-priority materials as a hands-on writer and editor.
• Incorporate customer insight, competitive context, and credible proof into messaging with GTM and Customer Marketing.
• Help Marketing, Communications, and Enablement apply and improve the narrative through customer feedback and testing; coach partners and help define the function’s growth.

Requirements

• 14+ years of experience in B2B product marketing, positioning, or messaging, including shaping enterprise narratives and translating complex technology portfolios into clear, differentiated stories for business audiences.
• Experience leading messaging, positioning, or product marketing for complex technology portfolios serving business customers.
• Exceptional writing and editing skills, with personally created work samples and the ability to explain the decisions behind them.
• Strong product and technical judgment, including distinguishing supported claims from appealing assertions.
• Experience working with senior executives and technical leaders, resolving conflicting views, and leading without formal authority.
• Evidence that narratives were adopted by customer-facing teams and improved customer understanding or evaluation.
• Willingness to work hands-on, move through ambiguity, and revise views when evidence changes.
• Practical fluency with AI tools and thoughtful judgment about where human review matters.

Nice to have

• Experience developing marketers or building a messaging function.
• Previous people-management experience is not required for the initial individual contributor role.

Culture & Benefits

• Hybrid workplace with three office days per week and occasional travel.
• Medical, dental, and vision insurance for employees and families, with employer HSA contributions.
• 401(k) plan with employer match, paid parental, medical, caregiver, sick, and safe leave, flexible paid time off for exempt employees, and paid holidays.
• Mental health and wellness support, employer-paid life and disability coverage, and an annual learning and development stipend.
• Daily office meals, eligible meal delivery credits, commuter benefits, relocation assistance for eligible employees, and additional potential taxable fringe benefits.

Hiring process

• More detailed benefits information is provided during the hiring process.
• Background checks are administered in accordance with applicable law for US-based candidates.