Senior Marketplace Builder (AI)

Location: Hybrid in New York City or San Francisco, United States

Salary: $333,000–$445,000 per year, plus equity, performance-related bonuses, and benefits.

Company

OpenAI is an AI research and deployment company developing and safely deploying general-purpose artificial intelligence products.

What you will do

• Define the vision, strategy, roadmap, and success metrics for the B2B marketplace.
• Translate customer, partner, and business needs into product requirements and priorities with product and engineering.
• Design the end-to-end marketplace experience and operating architecture across partner onboarding, catalog management, discovery, evaluation, procurement, private offers, billing, deployment, identity, governance, and lifecycle management.
• Build internal and external tooling for solution intake, review, approval, publishing, monitoring, reporting, and issue resolution.
• Establish data foundations, measurement systems, quality and safety standards, commercial models, policies, incentives, and partner economics.
• Partner with ecosystem, sales, marketing, customer success, finance, legal, security, policy, and operations teams; build and lead the marketplace team and operating cadence.

Requirements

• 10–15 years of experience in marketplaces, platforms, product, strategy, operations, ecosystems, or general management.
• Proven experience building and scaling the product and operational foundation of a B2B marketplace or platform.
• Strong product judgment and the ability to translate customer and partner needs into prioritized requirements, workflows, and roadmaps.
• Deep understanding of B2B marketplace infrastructure, including catalog management, procurement, billing, identity, governance, compliance, and reporting.
• Experience building marketplace tooling, operational systems, and measurement frameworks that improve quality, efficiency, and scale.
• Strong commercial judgment and understanding of marketplace economics, policies, incentives, and ecosystem health.
• Ability to work across product, engineering, finance, legal, security, policy, sales, marketing, and operations.
• Outstanding executive communication and relationship-building skills.
• Experience building teams and operating models in a complex, fast-moving technology company.

Culture & Benefits

• Hybrid work in New York City or San Francisco.
• Medical, dental, and vision insurance, with employer contributions to Health Savings Accounts.
• 401(k) retirement plan with employer match, paid parental and caregiver leave, paid time off, company holidays, and paid sick or safe time.
• Mental health and wellness support, life and disability coverage, and an annual learning and development stipend.
• Daily office meals, eligible meal delivery credits, relocation support, charitable donation matching, and wellness stipends.
• Equal opportunity employment and reasonable accommodations for applicants with disabilities.

Hiring process

• Additional benefits details are provided during the hiring process.
• Background checks are administered in accordance with applicable law for US-based candidates.