Dynamics 365 Business Central Support Consultant (Microsoft Dynamics)

Location: Fully remote, United Kingdom

Salary: £40,000–£45,000 per annum

Company

hirify.global is a Microsoft technology, ERP, data, software development, and digital transformation recruitment company.

What you will do

• Provide first-, second-, and third-line support for Dynamics 365 Business Central users.
• Investigate, troubleshoot, and resolve Business Central support tickets and customer issues.
• Configure and maintain Business Central environments, users, and permissions.
• Support Finance, Sales, Purchasing, and Inventory modules.
• Assist with upgrades, testing, and deployment of new functionality.
• Work with consultants and developers, deliver user training, and maintain support documentation and knowledge base articles.

Requirements

• At least 2 years of experience with Dynamics NAV or Dynamics 365 Business Central.
• Experience supporting Business Central or NAV users in a consultancy or end-user environment.
• Strong understanding of Finance, Sales, Purchasing, and Inventory modules.
• Experience troubleshooting system issues and resolving support tickets.
• Knowledge of Business Central configuration, administration, and user management.
• Strong communication and stakeholder management skills.
• Excellent problem-solving and analytical abilities.
• Ability to manage multiple priorities and workloads effectively.

Nice to have

• Experience with Power Platform, including Power Automate and Power Apps.
• Understanding of SQL and Business Central data structures.
• Experience supporting integrations with third-party applications.
• Microsoft Dynamics 365 Business Central certifications.
• Previous experience working for a Microsoft Partner.

Culture & Benefits

• Fully remote working arrangement.
• Opportunity to support and enhance Business Central environments for end users and customers.
• Collaboration with consultants, developers, and end users.