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Helpdesk Consultant

Формат работы
hybrid/onsite
Тип работы
fulltime
Английский
b2
Страна
UK
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Helpdesk Consultant: Providing helpdesk support from Welcome Building with an accent on service quality and customer assistance. Focus on supporting the investment platform's users in a flexible working environment.

Location: Welcome Building, United Kingdom; based in Bristol. Flexible working options, including hybrid working, are available.

Company

hirify.global is a UK investment platform for private investors, helping people save and invest for a better future.

What you will do

  • Provide helpdesk support for the investment platform.

Requirements

  • The role profile summary is referenced in the source posting but no specific qualifications are provided.

Culture & Benefits

  • Full-time employment with a discretionary annual bonus and annual pay review.
  • 25 days of holiday plus bank holidays and an additional Christmas closure day, with the option to purchase up to 5 additional days during the annual benefits window.
  • Enhanced parental leave, pension contributions of up to 11% from the employer, income protection, life insurance, private medical insurance, and healthcare cash plans.
  • Health screening, confidential mental health and remote GP support, fitness and wellness access, and two paid volunteering days per year.
  • Flexible working options, travel-to-work schemes, bike storage, shower facilities, an in-house barista and deli, and a learning-focused workplace.
  • Employment sponsorship is not provided. The role may also be available on a part-time basis.

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