Win-back Sales Specialist (Serbian-speaking)

Location: Europe or Ukraine; fully remote

Company

hirify.global is a global product IT company operating an international job platform that aggregates job openings in 66 countries.

What you will do

• Own the ex-client database for the Serbian market.
• Re-engage former clients through phone calls, email, and Viber.
• Conduct systematic follow-ups and contact every ex-client at least once per quarter.
• Use Salesforce CRM to log interactions, find leads in the existing database, and analyze the sales funnel.
• Work toward KPIs for returned clients and revenue from returned clients.
• Research customer needs and blockers, share feedback with the product team, and achieve individual sales targets.

Requirements

• At least 1 year of sales experience.
• Fluent Serbian for client communication.
• Intermediate or higher English proficiency, spoken and written, for team communication.
• CRM experience.
• Strong communication skills.
• Computer literacy, including G Suite and AI tools.

Nice to have

• Experience in HR tech, job boards, or related fields.

Culture & Benefits

• Fully remote work.
• Flexible schedule: 7 hours per day excluding lunch, Monday to Friday.
• Freelance contract employment.
• Paid training during the first week.
• 16 paid vacation days plus Serbian public holidays.
• Work within an international company focused on helping people find jobs worldwide.