Sales Development Representative (IT)

TL;DR

Sales Development Representative (IT): Identifying and qualifying prospective clients in managed IT, cybersecurity, and cloud services with an accent on outbound prospecting and lead generation. Focus on executing outreach strategies, scheduling discovery meetings, and building a pipeline of qualified opportunities for Account Executives.

Location: Remote (Must be based in Serbia). Must be able to work during Central and Eastern U.S. business hours.

Company

hirify.global provides managed IT, cybersecurity, and cloud services to help businesses optimize their technology infrastructure.

What you will do

• Conduct outbound prospecting through phone calls, email campaigns, social outreach, and networking.
• Qualify inbound leads generated through marketing channels and identify client pain points.
• Schedule discovery calls and meetings for Account Executives.
• Maintain accurate and organized records within the CRM (HubSpot, Salesforce, etc.).
• Collaborate with sales and marketing teams to refine messaging and outreach strategies.
• Meet or exceed monthly and quarterly activity and pipeline goals.

Requirements

• 1+ year of experience in sales, customer service, or lead generation.
• Location: Must be based in Serbia.
• Time zone: Ability to work during Central and Eastern U.S. business hours.
• English: Excellent written and spoken proficiency required.
• Experience using CRM software such as HubSpot or Salesforce.
• Strong communication skills and resilience in a sales-driven environment.

Nice to have

• Experience working in an MSP, IT services, SaaS, or technology-focused organization.
• Familiarity with managed IT services, cybersecurity solutions, or cloud technologies.
• Prior experience in B2B sales development or appointment setting.
• Bachelor's degree in business, communications, or a related field.

Culture & Benefits

• Full-time remote work arrangement.
• Fast-paced, technology-driven work environment.
• Opportunity to work with cutting-edge cybersecurity and cloud services.