обновлено 2 месяца назад
Sales Operations Excellence Specialist (CRM)
2 100€
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sales Operations Excellence Specialist (CRM): Managing and improving global sales CRM processes, supporting local offices, and contributing to system migrations and international sales projects with an accent on process implementation, user support, and stakeholder collaboration. Focus on defining CRM requirements, supporting solution design, testing system changes, and delivering process training across multiple regions.
Location: Hybrid role based in Bratislava, Slovakia
Basic wage component: from €2,100 gross per month, plus a performance bonus of up to 10% of the basic salary paid twice per year.
Company
develops cybersecurity software and digital security solutions.
What you will do
- Own and manage sales operations processes in the global CRM system and serve as the subject matter expert for related functionality.
- Implement sales CRM processes in local offices, support users, resolve issues, and oversee smooth daily execution.
- Monitor process performance, collect feedback, and drive continuous improvements based on best practices.
- Identify improvement opportunities, define requirements, support solution design, and perform user testing.
- Maintain process documentation and develop and deliver training materials reflecting current processes and system updates.
- Support global sales projects from a CRM perspective and coordinate communication and local execution across offices.
Requirements
- High school or university degree, preferably in business administration, economics, or management.
- At least 6 years of experience in a similar position.
- Experience using or implementing CRM systems in a sales organization; Salesforce experience is advantageous.
- Understanding of sales principles, metrics, KPIs, databases, and customer relationship management tools.
- Experience managing relationships with stakeholders, clients, or customers, with strong attention to detail, follow-up, proactivity, negotiation, and problem-solving skills.
- English at C1 level required.
Nice to have
- Proven Salesforce user experience or Salesforce certification.
Culture & Benefits
- Hybrid work environment with office refreshments, activity and quiet rooms, and team breakfasts.
- Healthcare programs, BenefitPlus, a Multisport card, travel card, supplementary pension savings, and sick days.
- Family allowances and family events, including marriage, childbirth, and parental contributions.
- Company events, teambuildings, loyalty benefits, additional days off, external discounts, and referral rewards.
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