Inside Software Technical Advisor for North America (Endpoint Management)

Location: Tlaquepaque, Jalisco, Mexico. Full-time onsite role; no travel and no relocation support.

Company

hirify.global is a Fortune 50 technology company operating across 190 countries with nearly 50,000 employees, developing software, security, workforce experience, and workplace transformation solutions.

What you will do

• Act as a trusted technical advisor throughout the software sales lifecycle for customers, partners, and sales teams.
• Lead technical discovery sessions, assess business and technical requirements, qualify opportunities, and determine technical viability and business value.
• Advise on Digital Employee Experience, workforce analytics, endpoint management, device lifecycle, provisioning, application deployment, workplace modernization, and employee productivity.
• Provide guidance on endpoint security, device compliance, Zero Trust, identity management, conditional access, vulnerability management, and security best practices.
• Deliver technical presentations and demonstrations and lead proof-of-concept engagements, including planning, configuration, success criteria, execution, and results presentation.
• Collaborate with Software Technologists, Product Management, Engineering, Customer Success, Worldwide Presales, customers, partners, and executive stakeholders.

Requirements

• Bachelor’s degree in computer science, information technology, engineering, cybersecurity, or a related field, or equivalent practical experience.
• Typically 5–10 years of experience in technical presales, solution consulting, sales engineering, enterprise software, endpoint management, cybersecurity, or related customer-facing technical roles.
• Advanced proficiency in spoken and written English.
• Demonstrated experience engaging enterprise customers throughout software sales cycles.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication, presentation, and consultative engagement skills.
• Ability to work independently and collaborate effectively across global teams.
• Experience with one or more of hirify.global Workforce Experience Platform, Digital Employee Experience solutions, Endpoint Analytics, Digital Workplace Analytics, employee productivity and experience platforms, or endpoint management.
• Strong understanding of Microsoft Intune, Microsoft Configuration Manager, Windows Autopilot, Workspace ONE, Ivanti, endpoint lifecycle management, device provisioning and management, and security.
• Knowledge and practical experience with Zero Trust Architecture, endpoint security, PowerShell, EDR, IAM, conditional access, vulnerability and risk management, security compliance, cloud and enterprise software, Microsoft Azure, AWS, cloud services, SaaS, APIs and integrations, enterprise application software, IT infrastructure, and virtualization.

Nice to have

• Proficiency in another language.
• Experience supporting DEX initiatives and workplace transformation programs.
• Certifications related to Microsoft Azure, endpoint management, cybersecurity, cloud technologies, or enterprise software solutions.
• Experience with IT Service Management platforms such as ServiceNow.
• Experience supporting multinational enterprise customers.
• Familiarity with analytics, telemetry, observability, and workplace intelligence technologies.
• Knowledge of hirify.global Workforce Experience solutions and employee productivity platforms.

Culture & Benefits

• Inclusive and diverse workplace open to applicants from all backgrounds.
• Technical and professional development opportunities through global collaboration and learning initiatives.
• Collaboration with enterprise customers, channel partners, and executive stakeholders across multiple regions.
• Participation in software initiatives focused on employee productivity, security, workplace transformation, and operational efficiency.
• Global team environment supporting multiple languages and markets.