Client Success Executive

Location: Singapore; hybrid work arrangement with onsite delivery support when required.

Company

hirify.global is an independently owned global engagement marketing agency headquartered in Geneva, Switzerland, delivering live and virtual events, strategic and digital communications, and consulting and community solutions through 60 offices in 31 countries.

What you will do

• Support Account Managers and wider teams in developing pitch proposals, presentations, pitch decks, and supporting materials.
• Research trends, creative concepts, venues, suppliers, entertainment, activities, and other event elements for client recommendations.
• Source quotations, prepare cost estimates, compare supplier options, and support budget preparation.
• Support day-to-day client account servicing, including understanding briefs, coordinating internal teams, and following up on deliverables.
• Prepare meeting materials, project updates, reports, timelines, and other account documentation.
• Build relationships with clients, suppliers, and internal stakeholders while contributing ideas aligned with client businesses, brands, and objectives.

Requirements

• Business, hospitality, or marketing degree.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and presentation development.
• Customer-focused mindset, proactive disposition, strong negotiation and problem-solving skills.
• Results-driven personality with energy, commitment, and a strong drive to succeed.

Nice to have

• 1–3 years of experience in the meetings and events and/or hotel and hospitality industry.
• 1–3 years of experience in account management or account servicing.
• Adaptability and a solution-oriented approach in a fast-paced environment.
• Strong ownership, responsibility, and attention to detail.
• Willingness to travel and support onsite delivery when required.

Culture & Benefits

• Collaborative environment focused on bold ideas, strong teamwork, and human-centric brand experiences.
• Birthday leave.
• Employer-paid business travel insurance, unlimited Whitecoat teleconsultations, and dental and vision reimbursements.
• Employer-paid group hospital and surgical, outpatient clinical, outpatient specialist, and personal accident insurance.
• Internal learning and development portal with opportunities for external courses.