Manager, Client Services

Location: Washington, DC; hybrid, with required attendance at the Georgetown office three days per week and two additional optional in-person days.

Company

hirify.global is a public affairs agency delivering creative, communications, and strategic work for clients across industries and continents.

What you will do

• Support and lead business development, client initiatives, and project-based work across cross-functional teams.
• Serve as a strategic point of contact for clients, partners, and vendors, providing responsive customer service.
• Develop strategic plans, concepts, actionable recommendations, and digital and creative strategy insights.
• Manage project timelines, budgets, scopes, revisions, challenges, and solutions.
• Support weekly portfolio meetings through agenda preparation, information gathering, note-taking, and follow-ups.
• Communicate project goals, deliverables, and updates while improving project management processes and using ClickUp for portfolio-related tasks.

Requirements

• 2+ years of client-facing experience at the intersection of communications, design, and creative services, including previous agency account management experience.
• Ability to work across multiple projects, workflows, and teams while responding to changing client needs and deadlines.
• Proven track record of developing strategic plans that benefit clients.
• Technical knowledge, project management skills, effective verbal and written communication, and strong emotional intelligence.
• A sense of humor and a love of tacos, pandas, and the occasional dog.

Culture & Benefits

• Inclusive workplace focused on authenticity, diverse perspectives, and challenging the status quo.
• Flexible hybrid schedule with weekly Wednesday team lunches and two additional encouraged in-person days.
• Work with a dynamic, global client portfolio across industries and continents.
• Work visa sponsorship is not available.

Hiring process

• Submit a resume covering the job summary and skills.
• Include a personal cover letter describing interests and motivation for joining hirify.global and pursuing the role.