Vice President, Head of Sales Operations, North America (AI)

Location: US - San Francisco, CA; hybrid with at least 3 days in office. Travel required 5–10% of the time.

Salary: $261,800–$458,100 USD per year, potentially including sales incentive payments; bonus and equity may also apply.

Company

hirify.global is a global payments technology company facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

What you will do

• Lead North America’s sales operating model, commercial strategy, sales planning, account coverage, segmentation, resource allocation, and organizational effectiveness.
• Drive performance management through goal setting, target allocation, KPIs, scorecards, forecasting, executive dashboards, and business reviews.
• Own and optimize end-to-end sales processes, including lead generation, opportunity management, pipeline governance, forecasting, deal management, contracting, and fund drawdown workflows.
• Lead commercial transformation, workflow automation, sales methodology adoption, enablement, onboarding, training, and productivity programs.
• Own sales analytics, business intelligence, CRM optimization, data governance, commercial technology roadmaps, and AI strategy.
• Advise the North America President and senior leadership, represent the region globally, and build and develop a high-performing, diverse Sales Operations organization.

Requirements

• At least 12 years of work experience with a bachelor’s degree, or at least 10 years with an advanced degree, or at least 8 years with a PhD.
• Experience in Sales Operations, Revenue Operations, Commercial Operations, Strategy, Management Consulting, Financial Services, Payments, Technology, or related disciplines.
• Experience leading regional or global sales operations organizations in complex, matrixed environments.
• Expertise in sales planning, territory design, account coverage, quota management, performance management, pipeline governance, forecasting, and commercial transformation.
• Experience driving large-scale operational improvement and business transformation.
• Strong understanding of CRM platforms, sales technology ecosystems, analytics, automation, and AI applications.
• Experience influencing senior executives and leading cross-functional change, with strong strategic, analytical, communication, and leadership capabilities.
• Experience leading diverse, geographically distributed teams and global or multi-regional leadership experience.

Nice to have

• 15 or more years of experience with an advanced degree such as a Master’s, MBA, JD, or MD.
• Bachelor’s degree in Business, Finance, Economics, Engineering, Data Analytics, or a related field.
• Demonstrated success implementing AI-enabled business solutions and commercial transformation initiatives.
• Experience in payments, fintech, financial services, technology, or related industries.

Culture & Benefits

• Office-based hybrid work with at least 3 days in the office, confirmed by the Hiring Manager.
• Benefits may include medical, dental, vision, 401(k), FSA/HSA, life insurance, paid time off, and a wellness program.
• Potential bonus, equity, and sales incentive payments may apply.
• Work involves collaboration across regional and global leadership teams, with an emphasis on accountability, innovation, continuous improvement, and operational excellence.