Account Coordinator (Automotive)

Location: Nisku, Edmonton, Alberta, Canada; onsite

Company

A publicly traded technology, data, and innovation company operating a digital marketplace for used vehicles and wholesale vehicle remarketing.

What you will do

• Coordinate inventory and sales of local commercial and fleet vehicles, including data entry, leasing updates, customer-system transmissions, online vehicle selection, sales agreements, and vehicle lineups.
• Ensure sales vehicles meet specifications by reviewing condition reports, obtaining repair approvals, and preparing work orders.
• Negotiate pending bids under customer service-level agreements and coordinate transportation logistics and billing.
• Generate inventory and sales reports, process vehicle information and registration documents, and support cheques, sales transactions, sale reports, and EFT transfers.
• Coordinate vehicle redemption for repossessed units while liaising with national accounts and local customers.
• Provide customer and administrative support, including calls, walk-in customers, payments, issue resolution, customer satisfaction, and sale-day functions.

Requirements

• 1–2 years of related experience or education in account coordination.
• Technology proficiency and comfort using Google Suite.
• Strong customer service and communication skills.
• Excellent organizational and time-management skills.
• Ability to manage multiple accounts, maintain customer service levels, and coordinate communication flow.
• Ability to work collaboratively with sales, administration, and accounting teams.
• Patience when supporting customers navigating the vehicle redemption process.

Nice to have

• Prior experience in account management or business development.
• Prior experience in the automotive remarketing industry.
• Experience with AMS, VTrace, and other internal systems.

Culture & Benefits

• Competitive pay with medical, dental, and vision benefits; Canadian RRSP with company match.
• Paid vacation, personal, and sick time, plus paid maternity and paternity leave where applicable.
• Employer-paid disability, life insurance, AD&D, and employee assistance benefits where applicable.
• Tuition reimbursement for eligible programs and opportunities to expand skills and share knowledge.
• Internal promotion opportunities, diverse career paths, and a culture centered on curiosity, collaboration, ownership, and innovation.
• Employer-paid volunteer service day.