Commercial Lines Account Manager - Small Business (Property & Casualty Insurance)

Location: Remote - Illinois; Chicago, IL

Salary: $40.87 per hour

Company

Brown & Brown provides commercial insurance brokerage and client service solutions.

What you will do

• Manage day-to-day client service for an assigned commercial Property & Casualty book of business through email, phone, and system activity.
• Participate in renewal strategy, including market discussions, claims reviews, exposure gathering, submissions, proposals, and binding.
• Obtain carrier loss runs and policy documents, process audits and reports, and maintain accurate policy and client records.
• Handle client questions, policy changes, claims reporting and support, contract reviews, billing setup, invoices, and accounting information requests.
• Align the organization with partner carriers and intermediaries, support market consolidation initiatives, and pursue suitable terms and conditions for clients.
• Contribute to corporate initiatives and a culture of accountability and collaboration.

Requirements

• At least 2 years of experience in a Property & Casualty brokerage environment.
• Knowledge of Property & Casualty business.
• Ability to follow process and procedure guidance.
• Analytical and problem-solving abilities.
• Ability to display tact and poise under pressure when working through issues.
• Good communication, interpersonal, and negotiation skills.
• Ability to work efficiently in teams.
• Hold, or be willing to obtain, insurance licenses as required by Brown & Brown.

Culture & Benefits

• Meritocratic culture focused on self-starters and doing what is best for customers.
• Medical/Rx, dental, vision, life, and disability insurance.
• ESPP, 401(k), student loan assistance, and tuition reimbursement.
• Free mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts.
• Benefit eligibility and offerings may vary by subsidiary and geographic location.